StevoB
lvl.4
Slovakia
Offline
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According to DJI support, it is correct, they will find an excuse, either in Holland or Germany, because they probably need pressure from the UP. According to most of us, it is soft and double from 40 cm, as you have it, and not from 30 cm, as the manufacturer guarantees. You have the choice of a quick way on your own responsibility, or to stretch, because you have the right to:
Here's the Consumer Rights section in the EU. "If goods you bought anywhere in the EU turn out to be faulty or do not look or work as advertised, the seller must repair or replace them free of charge or give you a price reduction or a full refund. You can usually only ask for a partial or full refund when it is not possible to repair or replace the goods."
I don't know for India. You can read about it in the individual threads and with the results shared by us.
Even if it doesn't look like it from my posts, I prefer to go that way if I can do it myself even at the cost of losing the warranty. If the arguing crosses a certain healthy limit when I see that the entire support is going one line stretched from the UP... I'd rather keep quiet about the answers from the support, their reactions... there's just enough bad stuff in other threads HERE MORE . I'm only writing about the problem with OA3 and camera support, I have no idea how they are doing with other technology, I believe it's fine.
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