eBay and warranties
1011 6 2023-1-23
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777Brad
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Does DJI honor all warranties on a 'new in box' DJI FPV, just as it would if it had been bought at a normal retailer?

Thank you


2023-1-23
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DJI Gamora
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Hi, 777Brad. Thank you for reaching out. DJI After-Sales Policies only apply to DJI products you purchased from DJI-authorized retailers for your own use and not for resale. You may see more information here: (https://www.dji.com/service/policy). Hope this helps. Thank you for your support.
2023-1-23
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Depp
Core User of DJI
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In Sept 2019 I bought a used/refurbished Mavic Air on eBay. It "landed" in a river when the batterie jumped from >50 % to 0%. DJI replaced it at no cost even though I couldn't get it out of the river.
2023-1-23
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The Saint
First Officer
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purchase dji care refresh and you have no worries
2023-1-24
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777Brad
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Depp Posted at 1-23 22:41
In Sept 2019 I bought a used/refurbished Mavic Air on eBay. It "landed" in a river when the batterie jumped from >50 % to 0%. DJI replaced it at no cost even though I couldn't get it out of the river.

I wonder of that has changed since 2019, based on the reply above?

The Saint,
I'm looking up DJI Care Refresh & found this https://terra-1-g.djicdn.com/851d20f7b9f64838a34cd02351370894/DJI%20Care%20Service%20Term/DJI%20Care%20Service%20Term%201017/DJI%20Care%20Refresh%20Plus%20Terms%20of%20Service.pdf
where it says " DJI Care Refresh + is only bound to the DJI products you purchased from DJI official or authorized channels"
2023-1-24
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Depp
Core User of DJI
Flight distance : 1868796 ft
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Germany
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777Brad Posted at 1-24 19:58
I wonder of that has changed since 2019, based on the reply above?

The Saint,

I bought a used Avata from a "used stuff dealer". It was still bound to the previous owner. The store contacted him after I asked them to and he unbound it.
After that I could get DJI Care Refresh 2 years for the Avata after having done a video verification check.
See this:
https://forum.dji.com/forum.php?mod=viewthread&tid=282039
The Avata had been activated 165 days earlier by the previous owner. So I think you can get one used as long as it works well and the previous owner unbound it from their account. Good luck.
I think number 2 excludes stolen stuff...
2023-1-24
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777Brad
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Thank you all for your replies.     
Depp, that was a particularly good thread.      Thank you.
2023-1-25
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