120ccpm
Second Officer
Flight distance : 1396755 ft
United States
Offline
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Hi DJI Tony, thank you for reaching out, I will respond here to your PM: I have already provided everything you asked - and more - to Tech Support. I gave them aircraft log, entire DJI Fly folder structure from my iPhone, screen recording from my iPhone, screenshots (like the one above) showing key moments from the video, content of SD card and a very detailed description of all the events, with serial numbers, case numbers, dates and all that. I even spoke to a Support Supervisor - by the name of John - and explained the whole thing to him. They said they were going to have a Senior Engineer look into it, but I heard nothing back. DJI Natalia shared the same files I mentioned above with another Senior Engineer, and the comments I got back were quite generic, like "make sure you're not on VPN". Well, I was not... now what?
At this point I'm not expecting anything from DJI, I'm not upset or mad at DJI... I simply accepted that - with the Mini being a relatively old and cheap model - Tech Support doesn't want to invest the time to do proper root cause analysis. As I mentioned above, this warning is more of an annoyance than a true issue, the current replacement aircraft doesn't have any other problems, range test was good, everything seems to be working fine, so I'm totally OK.
Purpose of this thread was to see if other Mini owners had seen the same behavior, more for the sake of science than anything else. There was a guy who recently posted about it, but he never responded when I asked for more details.
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