My 1 month old mini 3 pro took off fine and then seemed to have a mind of its own and fly away. I tried everything I could for the minute or so chance I had, including the home button but it just fly off by itself. It has worked perfect until this happened last night and now I can  not find it. The find my drone map is not good, but I think I could hear it beeping  but could not find it. This is the second one to do this in teh last 2 months and in 2 different cities.

Anyone have this issue also?
Marc

Hi, Marc. Thank you for reaching out and we're deeply sorry for the incident that happened. In this kind of situation, I'm afraid that you may consider creating a flyaway case for a proper analysis. You may submit a flyaway case request through this link: {https://repair.dji.com/repair/index}. If you need assistance with creating a ticket, you may contact DJI support at https://www.dji.com/support. We understand that this is not the answer that you look forward to, but this would be the best thing to do in this situation. In addition, please note that free data analysis may not be supported if the unit is already out of warranty. Your kind understanding is appreciated and thank you for your continued support.

DJI Gamora Posted at 1-30 19:16
Hi, Marc. Thank you for reaching out and we're deeply sorry for the incident that happened. In this kind of situation, I'm afraid that you may consider creating a flyaway case for a proper analysis. You may submit a flyaway case request through this link: {https://repair.dji.com/repair/index}. If you need assistance with creating a ticket, you may contact DJI support at https://www.dji.com/support. We understand that this is not the answer that you look forward to, but this would be the best thing to do in this situation. In addition, please note that free data analysis may not be supported if the unit is already out of warranty. Your kind understanding is appreciated and thank you for your continued support.

Thanks and it is only less then months old. If I buy one by itself could i use the controller that came with the lost one? Can the eletric lines in the yards interfere with the done and cause this to happen?

Your recorded flight data might help find the cause of the incident and perhaps even point to a likely search location.

To get to your flight data, go to: https://www.phantomhelp.com/LogViewer/Upload/
... where you'll find instructions to upload the data to that site and it will give a report.

For help interpreting the data you can make a post in the Products section, Mini 3 Pro as it is a way more active part of the forum.  Post a link for the report.  Or just post the .txt file there.  

marc007 Posted at 1-30 19:46
Thanks and it is only less then months old. If I buy one by itself could i use the controller that came with the lost one? Can the eletric lines in the yards interfere with the done and cause this to happen?

Hi, Marc. That's sad to read. Yes, you may still use the remote controller with another drone, just unbind the old one first if you bound the drone and RC. Regretfully, we won't be able to answer your second question as it needs analysis. Kindly refer to my reply above and proceed with creating a case so that they can conduct a data analysis about what happened. Thank you for your kind understanding.

DJI Gamora Posted at 2-1 04:32
Hi, Marc. That's sad to read. Yes, you may still use the remote controller with another drone, just unbind the old one first if you bound the drone and RC. Regretfully, we won't be able to answer your second question as it needs analysis. Kindly refer to my reply above and proceed with creating a case so that they can conduct a data analysis about what happened. Thank you for your kind understanding.

Will do thanks

marc007 Posted at 2-2 06:45
Will do thanks

Hi, Marc. You're most welcome. Hoping you'll get an answer soon. Have a good one!