Hello,

I need some help deciphering a flight record for my DJI FPV. The link is:

DJI Flight Log Viewer - PhantomHelp.com

There were a few errors which came up on the goggles such as IMU error, motor overload, GPS mismatch, and propulsion error. The drone started spinning extremely fast and then plunged into a swamp. It seemed to actually be holding altitude for a while while spinning before finally coming down.

This was my 5th or 6th flight on a newly activated DJI FPV.

I appreciate anyone that can help out here.

Thanks,

SH


PS. does anyone know how to download the "last view before loss" video from Goggles V2?

Hi there. Thank you for reaching out. We are deeply sorry to know about the incident that happened to your unit. In this case, we highly recommend you send the unit in for proper diagnostics. You may request a repair service using this link https://www.dji.com/support/repair . Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. Thank you for your kind and understanding.

Hello DJI Paladin,

Unfortunately, The drone is in a swamp with gators and snakes. There is no way to retrieve it even with a boat.

Also, below is the video from the goggles:

https://drive.google.com/file/d/ ... U/view?usp=drivesdk

Thank you

It appears to burst into flames after it hits the ground.

This is the FPV bursting into flames:

https://drive.google.com/file/d/1RPXbN9l_qNJMR75QDPcjFvc5qd1To-GU/view?usp=drivesdk

djiuser_9XPxXSMK9RLr Posted at 2-16 22:01
This is the FPV bursting into flames:

https://drive.google.com/file/d/1RPXbN9l_qNJMR75QDPcjFvc5qd1To-GU/view?usp=drivesdk

Geez, mate. What a crash! Hope they reimburse you!

I suspect that what you are seeing is not flame but the drone sinking in dirty water.

yup, it does seem like it went underwater.  Post some footage though before it started to spiral.  

fans17c4995b Posted at 2-17 11:23
yup, it does seem like it went underwater.  Post some footage though before it started to spiral.

That’s the only footage I have. It was recorded from the goggles “last view before loss”

djiuser_9XPxXSMK9RLr Posted at 2-17 12:06
That’s the only footage I have. It was recorded from the goggles “last view before loss”

oh i see, cause you do have the option to record on both drone card and on the goggles card.  

You can get your flight record when you connect your dji fly app to goggles. You must update the video.
First, link your goggles and phones. Second, go to dji fly app. Third, profile->more. Then, you may get flight data.

djiuser_9XPxXSMK9RLr Posted at 2-16 19:00
Hello DJI Paladin,

Unfortunately, The drone is in a swamp with gators and snakes. There is no way to retrieve it even with a boat.

Thank you for your response. We apologize for the inconvenience caused. You may contact our team to set up a flyaway report at https://www.dji.com/support . Our team will help you diagnose the main issue of the crash and inform you once we receive the needed information. Thank you for your understanding and support.