Hiya.  I hope someone can help.  
On the 19th of January I put some points in to convert but so far they still show as auditing.   I thought I had read they were processed on the 2nd of each month so i guess i missed doing something.  


Thx for any helps.

That sure sounds weird. While it is understandable that the exchange process could need a little time, I would assume that would be enough time for that. I'd suggest contacting the DJI representatives, wither through this forum or otherwise. I hope they find this thread or you otherwise reach them.

Sorry to hear about this. I'll make sure to pass this on to the team to further look into the matter. Anticipating your patience and understanding.

Hi Prezzodrone, your points conversion application has been approved. You can take a look.

DJI Mindy Posted at 2-22 01:26
Hi Prezzodrone, your points conversion application has been approved. You can take a look.

Thankyou.   I got the email.   

Don't worry, it sometimes takes upto a week before auditing completes.  If you signed up for it, you'll get an automatic email detailing the transaction.

Prezzodrone Posted at 2-25 03:01
Thankyou.   I got the email.

You're welcome. If there is anything else we can help you with, please feel free to contact us.

it takes a while for it to process

Jake. A Posted at 3-22 13:25
it takes a while for it to process

It said 2 days on the points page.

Prezzodrone Posted at 3-24 12:01
It said 2 days on the points page.

Mine says the beginning of each month

Jake. A Posted at 3-25 10:27
Mine says the beginning of each month

Weird mine was first working day which would be the 2nd.