My photos used to cahce on my mini 2. Now only videos cache. If I want to see the photos, I have to download them to my tablet while still connected.

Hello, there. Thank you for reaching out. Please note that the DJI Fly app doesn't support Photo cache. We recommend using the "Auto Sync HD Photos". To enable this option, go to general settings>camera>enable Auto Sync HD Photos. After this feature is switched on, the photos taken by the aircraft will be automatically downloaded to the DJI album. I hope this answers your query. We thank you for your support.

DJI Diana Posted at 2-26 08:02
Hello, there. Thank you for reaching out. Please note that the DJI Fly app doesn't support Photo cache. We recommend using the "Auto Sync HD Photos". To enable this option, go to general settings>camera>enable Auto Sync HD Photos. After this feature is switched on, the photos taken by the aircraft will be automatically downloaded to the DJI album. I hope this answers your query. We thank you for your support.

Hello and thank you for replying. "Auto Synce HD Photos" was already on. To save or view photos, I must select the download option.

Simone53 Posted at 2-26 08:38
Hello and thank you for replying. "Auto Synce HD Photos" was already on. To save or view photos, I must select the download option.

Thanks for your response. May I confirm which platform are you using iOS or Android device?

DJI Diana Posted at 2-26 15:07
Thanks for your response. May I confirm which platform are you using iOS or Android device?

Android. My photos used to be cached, as did the videos. Now (possibly after last update) only the videos cache, and if I want to look at the photos, I have to download them to my device, while still connected to the mini 2

There is a setting in the sky app that auto syncs hd photos and videos.

PixelPro Posted at 2-27 13:02
There is a setting in the sky app that auto syncs hd photos and videos.

I have this checked. (Settings under 'camera': auto sync HD photos)

Simone53 Posted at 2-27 14:24
I have this checked. (Settings under 'camera': auto sync HD photos)

I don't know then, must be a firmware problem.