RS2 stabilization issues while using on a cable cam
692 3 2023-3-7
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JTS77
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Hoping soeone else has experienced similar issues and found a workaround. We have a cable cam unit that we atached the RS2 to with a GH6. Using the DJI app, it goes to sleep apparently as a precautionary measure after a minute of use because the whole device ends up vibrating greatly when NOT moving because it's trying to stabilize itself from the cable movements. This stabilizatoin it seems to be trying to achieve though can never happen because of the vibration that continues to come through the cables which the stabilization atempt itself causes. It's like a feeedback loop of sorts. I'm not 100% sure this is exactly what is happening but It seems it.
2023-3-7
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DJI Natalia
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Hi, there.
Sorry for the belated reply.
After checking, we noticed that GH6 is not compatible with DJI RS 2.
For more details about the compatible cameras, you can refer to this link: https://www.dji.com/support/compatibility
If you have any more needs or questions, please feel free to let us know here.
Thank you.
2023-3-13
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JTS77
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DJI Natalia Posted at 3-13 00:26
Hi, there.
Sorry for the belated reply.
After checking, we noticed that GH6 is not compatible with DJI RS 2.
Hi can you better explain how the GH6 is incompatible? We have used it prior in more typical use cases with just having the camera on the gimbal in the normal upright position. Also when it comes to the original stabilization issue mentioned, it seems that a better pre-mounting balancing was able to fix the issue.
2023-3-13
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DJI Natalia
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JTS77 Posted at 3-13 04:12
Hi can you better explain how the GH6 is incompatible? We have used it prior in more typical use cases with just having the camera on the gimbal in the normal upright position. Also when it comes to the original stabilization issue mentioned, it seems that a better pre-mounting balancing was able to fix the issue.

Thanks for your reply, JTS77.
GH6 is currently not on the camera compatibility list of DJI RS 2, but we have confirmed with relevant departments that some functions can be used normally. If you use the DJI RS 2 with GH6 and go the sleep state for one minute, it is likely that the mechanical balance of the gimbal is not adjusted properly, which will cause the motor to enter sleep after being overloaded. In this case, we need you to provide a verification video of the adjusted balance. Then we can check the details better and offer assistance asap.
Thank you for your support in advance.
2023-3-14
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