Hi
I was trying to update my dji inspire 2 , but I have tried 5 times , and it alwasy show this error code : 6408010
what is the meaning of this error code

Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please take a screenshot of the error message and send it to us so we can check? Please keep us posted. Thank you.

I will repeat the process and submit the photo later
as I try to take a screen shot from my phone it seesm the app just closed that dialog box

touyara Posted at 3-8 21:44
I will repeat the process and submit the photo later
as I try to take a screen shot from my phone it seesm the app just closed that dialog box

We will be waiting for your update. Thank you.

This is the error message that I got

touyara Posted at 3-16 23:00
This is the error message that I got

Thanks for the update. We have forwarded your concern for confirmation. Thanks for your patience.

touyara Posted at 3-16 23:00
This is the error message that I got

Hi there. Thanks for your patience. Here are some recommendations from our designated team:
1. Please use the DJI Assistant 2 software to update the firmware. Install it, connect the drone, launch the software, and proceed with the update.
2. If you have another mobile device, please use it to update the firmware instead of the current one.
Please check whether these can upgrade successfully.
Notes to remember for the upgrade process:
1) Ensure that the battery power is above 50%.
2) Ensure that the mobile phone network is normal.
3) If you use the PC side to upgrade, you also need to ensure the network is good.
About the meaning of the code, we're sorry but it cannot be confirmed yet. Please proceed with the abovementioned troubleshooting steps to try. Thank you.

DJI Tony Posted at 3-21 00:17
Hi there. Thanks for your patience. Here are some recommendations from our designated team:
1. Please use the DJI Assistant 2 software to update the firmware. Install it, connect the drone, launch the software, and proceed with the update.
2. If you have another mobile device, please use it to update the firmware instead of the current one.

I have tried this method  DJ assistant 2 , with windows , I found that the update stuck around 2% ,
but after many attempts , it was ignored and I could fly my inspire 2

touyara Posted at 11-17 07:42
I have tried this method  DJ assistant 2 , with windows , I found that the update stuck around 2% ,
but after many attempts , it was ignored and I could fly my inspire 2

Perfect. I'm glad you are finally able to fly your Inspire 2. You can always reach out to us if you have further concerns. Have a great day ahead.