Hello, DJI Rsc 2 is not closing. I think it is closed, it opens on its own. I turn it off, there is a clicking sound from the device.

Hi there. Thank you for reaching out and we're sorry for the trouble. Can you please send us a short video showing the issue? Please keep us posted. Thank you.

Hi, photosels. Thank you for reaching out. What button are you pressing to turn off the device and how many times are you pressing it?

DJI Gamora Posted at 3-12 19:15
Hi, photosels. Thank you for reaching out. What button are you pressing to turn off the device and how many times are you pressing it?

Hello, I press the power button on the right side of the screen until the screen turns off.

photosels Posted at 3-12 21:59
Hello, I press the power button on the right side of the screen until the screen turns off.

photosels Posted at 3-12 22:01

Hi, photosels. Thank you for the reply and for providing a photo. That's the correct button but you have to press and hold it down to power it on and off. Please see the video below as a reference:

Hello. I know how to use it. Check out this video if you want. The whole problem is that it turns itself on.

https://youtube.com/shorts/SaAHdZFQ61o

photosels Posted at 3-18 10:03
Hello. I know how to use it. Check out this video if you want. The whole problem is that it turns itself on.

https://youtube.com/shorts/SaAHdZFQ61o

Hi, photosels. Thank you for the video. We have forwarded it to our relevant team for further checking. We will let you know once we received an update. Thank you for your kind understanding.

photosels Posted at 3-18 10:03
Hello. I know how to use it. Check out this video if you want. The whole problem is that it turns itself on.

https://youtube.com/shorts/SaAHdZFQ61o

Hi, photosels. Thank you for patiently waiting. We have received feedback from our relevant team. According to the video view, the RSC2 is going to have an abnormal situation of automatic power on, are you experiencing the same thing when the device is not charging? If it is also the same, please consider sending the unit in for a proper diagnosis. You may submit an online repair request through this link: {https://repair.dji.com/repair/index}. If you need assistance with creating a ticket, you may contact DJI support at (https://www.dji.com/support). Thank you for your kind understanding.