troubleshooting android & virtual flight
1664 8 2023-3-14
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Olivier Vietti-Teppa
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Flight distance : 11618934 ft
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I follow all posts regarding AVATA with virtual flight and android, today there is still no update, googles 2 cannot be used with latest android version of virtual flight, is it does this work for you?

I did several resets without success, I installed the APK several times, and it still doesn't work!
2023-3-14
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DJI Tony
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Hi there. Thanks for notifying us about this concern. We're sorry you're experiencing such. We need to verify some information for better understanding. May we ask what specific errors are encountering with the app? Also, can you confirm the mobile device model you are using? We would like to help you check this further. We'll be waiting for the additional details. Thanks for your cooperation.
2023-3-14
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Olivier Vietti-Teppa
Second Officer
Flight distance : 11618934 ft
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DJI Tony Posted at 3-14 21:08
Hi there. Thanks for notifying us about this concern. We're sorry you're experiencing such. We need to verify some information for better understanding. May we ask what specific errors are encountering with the app? Also, can you confirm the mobile device model you are using? We would like to help you check this further. We'll be waiting for the additional details. Thanks for your cooperation.
Avata+fpv2+Google 2 last firmware, phone Cat s62 pro (Android 11.

Virtual flight 1.4.0, crash otherwise try to connect the Google 2 after activating the Virtual flight mode of the glasses.
2023-3-14
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DJI Tony
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Olivier Vietti-Teppa Posted at 3-14 21:17
Avata+fpv2+Google 2 last firmware, phone Cat s62 pro (Android 11.

Virtual flight 1.4.0, crash otherwise try to connect the Google 2 after activating the Virtual flight mode of the glasses.

Thanks for the update. May we ask if you installed the app from the official Download Center? If yes, we're afraid you may consider changing your mobile phone. You may refer to the list of compatible devices for the DJI Virtual Flight App from the same link listed above. We apologize for the inconvenience this has caused you.
2023-3-17
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Olivier Vietti-Teppa
Second Officer
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No, dji website only
2023-3-18
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freedom2000
lvl.3
Flight distance : 519747 ft
France
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DJI web site is (for DJI) the official download for the apk...

I don't understand why Google Play is not the official store for this Android application? It's a shame...
2023-3-18
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Olivier Vietti-Teppa
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Flight distance : 11618934 ft
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freedom2000 Posted at 3-18 09:56
DJI web site is (for DJI) the official download for the apk...

I don't understand why Google Play is not the official store for this Android application? It's a shame...

surely Americans are jealous of DJI
2023-3-18
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DJI Tony
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Thanks for the confirmation. We're referring to the Download Center on the official DJI website. You may click the link above to double-check. And as initially suggested, you may need to use another mobile phone, preferably one that's listed in the Compatibility List for optimal performance. At the same time, we'll feedback on your mobile phone model to our related team for attention. Thanks for your understanding.
2023-3-18
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DJI Tony
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freedom2000 Posted at 3-18 09:56
DJI web site is (for DJI) the official download for the apk...

I don't understand why Google Play is not the official store for this Android application? It's a shame...

We apologize for the inconvenience. Because the compatibility strategy between the DJI Apps and Google PlayStore is changing, you currently cannot install them from Google PlayStore. As an alternative and to ensure usage, we have launched a DJI official download channel. Thanks for your understanding.
2023-3-18
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