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Cannot livestream to facebook on Mimo app
5717 27 2023-3-20
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KhunWasut
lvl.2
Flight distance : 51010 ft
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Thailand
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I tried to livestream from my Osmo Action 3 on a Mimo app to facebook, and I couldn't livestream at all. The app says "Starting livestream failed. Settings not saved." No matter how hard I tried it still doesn't work. I also couldn't switch my facebook accounts to live from my pages. The Mimo app is the iOS version. However, I can livestream to YouTube without any issues. Any tips or workarounds so that I can livestream on facebook using just the Osmo Action 3 and an iPhone in an outdoor setting?

Thank you.
2023-3-20
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DJI Wanda
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Hello, there. After verification, due to the change of the live streaming agreement of the Facebook platform, the current Facebook live streaming will be restricted and interrupted abnormally.
At present, the usage will be affected in the short term. We recommend you use other platforms for live streaming temporarily. At the same time, we will speed up the improvement of the situation. Thank you for your understanding.
2023-3-20
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Fishycomics
Captain
United States
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videophonics must be shown

DJI  here is  Our Problem. Picphonics at its best. Darwin Lin He is the App side of the DJI,  the Person will try to Resolve your Issue KhunWasut, I'll pass my video shown here, just made to him, if he understand   the concerns and issues presented. they may not know the actual issue exists. as that is not the answer for us.  

Reguards FISH

2023-3-21
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matecito74
lvl.1
Flight distance : 27238 ft
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Italy
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DJI Wanda Posted at 3-20 23:14
Hello, there. After verification, due to the change of the live streaming agreement of the Facebook platform, the current Facebook live streaming will be restricted and interrupted abnormally.
At present, the usage will be affected in the short term. We recommend you use other platforms for live streaming temporarily. At the same time, we will speed up the improvement of the situation. Thank you for your understanding.

I have the same problem it's impossibile making livestreaming on facebook
2023-3-21
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DJI Wanda
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matecito74 Posted at 3-21 08:50
I have the same problem it's impossibile making livestreaming on facebook

We are sorry for the inconvenience caused. This issue has been noticed by our engineers. We will also forward this condition to our related department. Thanks for your understanding and support.
2023-3-21
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Fishycomics
Captain
United States
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like a car you can get a loaner , but with a camera you must wait for the fix, or go to GoPro
2023-3-22
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KhunWasut
lvl.2
Flight distance : 51010 ft
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Thailand
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Just to update that I finally got it to work. To livestream on facebook, I need to use the RTMP streaming option and use the RTMP URL and stream key from Facebook. This way I could also live to my pages as well. The only downside is I need to access the desktop site for Facebook on my iPhone to get this option, but that’s no big deal!

Thank you for your replies!
2023-3-26
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Fishycomics
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United States
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KhunWasut Posted at 3-26 17:20
Just to update that I finally got it to work. To livestream on facebook, I need to use the RTMP streaming option and use the RTMP URL and stream key from Facebook. This way I could also live to my pages as well. The only downside is I need to access the desktop site for Facebook on my iPhone to get this option, but that’s no big deal!

Thank you for your replies!

glad o hear you tried the RTMP, but    the way dji Operates now

we suggest this customer contact our support team and provide some sample footage to better analyze the issue he encountered. May I ask if you encounter any issues?

and that won't get it fixed.
2023-3-27
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Bolschy1234
lvl.1

United Kingdom
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KhunWasut Posted at 3-26 17:20
Just to update that I finally got it to work. To livestream on facebook, I need to use the RTMP streaming option and use the RTMP URL and stream key from Facebook. This way I could also live to my pages as well. The only downside is I need to access the desktop site for Facebook on my iPhone to get this option, but that’s no big deal!

Thank you for your replies!

Hi - how did you get to put the stream key in? In my app I only get to put the rtmp url and nothing else - it still fails. every time.
2023-6-13
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PROEDGEBIKER
lvl.3
Flight distance : 198281 ft
United States
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Same problem here. Cannot livestream to FB or YT. I really love this camera and this is very frustrating… just received a new cam last week due to the focus issue and it has the same connection issue as the last one with livestream. IOS here.
2023-6-22
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djiuser_xhgB4PHHjCJ4
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Philippines
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DJI Wanda Posted at 3-20 23:14
Hello, there. After verification, due to the change of the live streaming agreement of the Facebook platform, the current Facebook live streaming will be restricted and interrupted abnormally.
At present, the usage will be affected in the short term. We recommend you use other platforms for live streaming temporarily. At the same time, we will speed up the improvement of the situation. Thank you for your understanding.

DJI PLEASE FIX THIS ISSUE WITH FACEBOOK AS SOON AS POSSIBLE.
2023-7-15
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Fishycomics
Captain
United States
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its tehir way of cost cutting
2023-7-15
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DJI Wanda
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djiuser_xhgB4PHHjCJ4 Posted at 7-15 04:26
DJI PLEASE FIX THIS ISSUE WITH FACEBOOK AS SOON AS POSSIBLE.

Hello, there. We are sorry for the inconvenience. We will forward your advice to our engineers.
2023-7-16
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Fishycomics
Captain
United States
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How many times does this get forward, and yet to get taken
2023-7-16
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lastprophet
lvl.1

Mexico
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Same problem here, I can't live to facebook. Maybe if you can release that modules open source some people we can help!
2023-7-25
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djiuser_Y5GQflmsFH6K
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Czechia
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DJI Wanda Posted at 7-16 01:22
Hello, there. We are sorry for the inconvenience. We will forward your advice to our engineers.

Hello, this problem has been solved here for a long time. Your engineers are working very, very, slowly. Maybe it's time to replace your engineers.
2023-8-9
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Fishycomics
Captain
United States
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djiuser_Y5GQflmsFH6K Posted at 8-9 05:03
Hello, this problem has been solved here for a long time. Your engineers are working very, very, slowly. Maybe it's time to replace your engineers.

ha ha ha if someone can answer does it do it on the OA4 and if so then you got the answer.

One excellent reason why I am holding off purchasing  the product due to fix it with a New camera, they d onot have the skills to fix present things
2023-8-9
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DJI Wanda
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djiuser_Y5GQflmsFH6K Posted at 8-9 05:03
Hello, this problem has been solved here for a long time. Your engineers are working very, very, slowly. Maybe it's time to replace your engineers.

We are sorry for the inconvenience. We will keep forwarding the issue to our engineers.
2023-8-10
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Fishycomics
Captain
United States
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thank you but lets ask does this happen in the Action 4  or will   we have to ask a member to test out?  answer is  quite diffult to answer as its always "we will keep Forwarding" that means there is a Major issue
2023-8-10
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djiuser_2H8ePfRQHjOc
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United States
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I try to connect my action4 with facebook livestream, Why it’s not working on live streaming on Facebook? When I try to do live stream on Facebook, it’s said something error. Omg it’s make me frustrated.
2023-8-20
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Fishycomics
Captain
United States
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So the problem is with DJI and not the camera that DJI can not offer a Livestream till a  agreement with Facebook is Met
2023-8-20
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djiuser_6H1tK9uL3A6Q
lvl.1
Italy
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just switch to gopro or insta 360 they have better UI
2023-8-21
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Fishycomics
Captain
United States
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so all tehse DJI's out there and a select few with the stream issue.    there will be the answer .
2023-8-21
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djiuser_TkR7lzZUaBBO
lvl.1

Australia
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DJI - this is just not good enough. Push out the fix Now. It should not be that difficult. The workaround to not use the Facebook App (Web instead) should be a dead give-away. Surely it’s not that hard???
2023-11-16
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Lovescentjay Zuproc Dacnalb
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Philippines
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I tried everything tring to livestream using dji action 4 cam on facebook with my phone. Even rtmps is not functioning. I regretted buying this cam. If i only knew it in advance that facebook livestreaming is impossible with this cam then i should have not bought it. Still there's no fix until today. The question is when? Maybe no more.
2023-12-8
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Fishycomics
Captain
United States
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With GoPro it taken them 6 months to get FB back up, cDJI     can not offer us even a straight out answer
2023-12-8
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horhokokki
lvl.1

Finland
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DJI Mimo app is awfull. No excuxes about facebook, not using that. Tried to done rtmp livestream... and the app is just struggling and nothing goes on, press ok, press cancel, cannot change settings, ..

so bad softtware, I can imagine that even basic skill programmer will do better app like this.

This is just awfull piece of garbage.

Tried already several hours to get something going on, switched from android to ios...and ios was no even connecting the camera. And camera is factory resetted today. And ... yes, booted and this and that. And the app have so ugly ad banners going there and loud music comees suddenly when you try to have some respond when you click some awdful banner.
2023-12-31
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domanhhungseo
lvl.1

Vietnam
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Yes, Android 11 => app osmo livestream via current platform is not support
2-14 06:12
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