DJI Tony
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HGDC84 Posted at 3-22 04:14
Thank you for that reply, that answers one of my questions. However, I also meant to ask about the editing style that allows editing without transfering the files to the storage of the mobile device. If I want to edit the files that way, can I do so by connecting the Pocket 2 to the mobile device using an USB-C connection (either by using the controller port connector or by the direct USB-C connector of the bottom part of the Pocket 2) or will I have to use the Do-It-All Handle to connect?
Thanks in advance for further replies!
Hi, Captain. We're glad you managed to do some testing and we look forward to your future tests. To answer your question, this specific connection method has not been tested by our engineers, therefore, we cannot guarantee it. The only method we have is to transfer them from the DJI Pocket 2 to the mobile phone first, and then edit them on the app. if you encounter issues with the app, you can directly contact their Customer Service at (lightcutapp@gmail.com). And by the way, we have noted your feedback and this will be forwarded to the related team. We appreciate the time you put into this and your understanding. Have a nice day, and stay safe. |
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