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Decentering issue Phantom 3 Pro camera
701 6 2015-8-23
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paullindqvist
lvl.3

Sweden
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Have had mine P3Pro for ten day's and i'v noticed a that the image is not uniformly sharp across the frame, one side is consistently softer then the other.

I'v emailed DJI europe more then ten samples, and i will contact the store where i bought it tomorrow to seek a solution. My P3Pro works flawless in any other regard so i would rather see them order a new camera.

Now it's not as bad as i'v seen some other examples, but it's there. If it wheren't for the fact i will use this professionally i wouldn't bother, but i need to get the best i can get out the 12mp files, it's not as apparent on the 4k clips but i can see it there as well.

Link to a image, can you tell which side is softer then the other ?

Example
2015-8-23
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sploodge
Captain
Flight distance : 809350 ft
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United Kingdom
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Mmm. I see no way to resolve this other than try and swap with the dealer of send to DJI.. Looks alike the lens might be off a little..
2015-8-23
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giant
Second Officer
Flight distance : 31565 ft
Netherlands
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Right side is softer. I would claim a replacement of the camera or even the whole Phantom.
2015-8-23
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paullindqvist
lvl.3

Sweden
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Yes will bring it to the store tomorrow and see how i can get it sorted.
2015-8-23
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paullindqvist
lvl.3

Sweden
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For those interested here is a clip showing the issues, it affects the film as well.

LINK

Look at the detail in the grass, and compare the two sides.
2015-8-23
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paullindqvist
lvl.3

Sweden
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Update: Thanx to the store where i bought i will get a new unit as replacement, as they said the 8 week turnaround is not reasonable for a unit DOA out of the box.
2015-8-24
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paullindqvist
lvl.3

Sweden
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Update for those interested:
My dealer which i have a great relationship with exchanged the whole P3P without any fuzz, quick initial testing shows this camera to perform as it should, even sharpness across the frame.

Will put thru it paces the coming days to see it's up to spec.

2015-8-25
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