Aircraft Firmware Version v01.00.1000
979 5 2023-4-26
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pedzsan
lvl.3
Flight distance : 153625 ft
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United States
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My aircraft version says v01.00.1000 (not the latest of v01.00.1100).  When I hit Update, I get a server time out, please wait a while and try again.  I've been trying for two days.  Any suggestions of what is happening?

This is a Mavic 3 Cine

2023-4-26
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MHM
Second Officer

United States
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I would keep trying.....I downloaded last night with no issues.  
2023-4-26
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TonyPHX
Core User of DJI
Flight distance : 11229610 ft
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United States
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If all else fails, use Assistant 2.
2023-4-26
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out and we're sorry for the trouble. Please try to download the DJI Assistant 2 software and please update the firmware of your DJI Mavic 3 Cine. You may download the software using the link below. Please keep us posted. Thank you.

https://www.dji.com/downloads/so ... sumer-drones-series
2023-4-26
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pedzsan
lvl.3
Flight distance : 153625 ft
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United States
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DJI Paladin Posted at 4-26 19:13
Hi there. Thank you for reaching out and we're sorry for the trouble. Please try to download the DJI Assistant 2 software and please update the firmware of your DJI Mavic 3 Cine. You may download the software using the link below. Please keep us posted. Thank you.

https://www.dji.com/downloads/softwares/dji-assistant-2-consumer-drones-series

I got it to work via Wi-Fi today.
2023-4-27
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DJI Paladin
Administrator
Flight distance : 318 ft

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pedzsan Posted at 4-27 16:57
I got it to work via Wi-Fi today.

Great! We're glad that you already managed to isolate the issue. Should you have other inquiries, please don't hesitate to reach us. Have a nice day ahead!
2023-4-28
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