DJI Gamora
Administrator
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Hi, AngryConsumerMa. Thank you for reaching out. Kindly try the following steps below:
• Please check if the charging hub is normal from the status LED indicator:
Turns solid yellow: The battery is not in place.
Pulses green: The battery is being charged.
Turns solid green: All batteries are fully charged.
Blinks yellow: The temperature of the battery is too high or too low (no further operation needed).
Turns solid red: The overcurrent, abnormal voltage, or other battery error occurs (unplug and plug the batteries or charger to resume charging).
• Please check with the original charger if the battery can be charged normally or not.
• If all batteries can be charged normally via the original charger, then check if cross-check if the charging hub can charge different batteries on different charger ports to try. If it is the charging hub abnormality, Please send back the charging hub. If it is the battery that is malfunctioning, then send back the faulty battery/batteries. |
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