dual band transmission issue
474 4 2023-4-27
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Ms Ivy
Second Officer
Flight distance : 19198005 ft
United States
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I  just registered and updated all the firmware and app updates including my rc. but for somereason there is no dual band only 2.4 ghz. is this right for the mavic 3
its band new never flown drone i just got it today

I am still setting up and was wondering why theren no dual band when my mini2 uses it

any ideas or help please



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2023-4-27
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Ms Ivy
Second Officer
Flight distance : 19198005 ft
United States
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I been trouble shooting the issue and it appears its only happening with the rc-n1 that's linked to the mavic 3 with the rc firmware update, which sucks
the mini2 is still using the both 2.4 and 8.5
Any solutions
2023-4-27
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Ms Ivy
Second Officer
Flight distance : 19198005 ft
United States
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after more trouble shooting I am able to connect my mini2 to the same mavic3 controller after a brief firmware update because of switching to the mini2, the mini2 connects and has both 2.4 and 5.8 bands working fine . But when i try to connect the mavic 3 to same rc-n1 and app 1.10.1 & after a brief firmware update after switching drones back to the mavic 3 goes back to just the 2,.4 ghz band
I did this with both the mini2 rc-n1 controller and the mavic 3 rc-n1 controller  the results are the same. the mavic 3 does not have the 5.8ghz band
Is this right?
I reckon could this be a firmware update problem can someone verify this please

mini2 screen grabs below

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2023-4-27
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Ms Ivy
Second Officer
Flight distance : 19198005 ft
United States
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Okay I am happy to say that after using DJI assistant 2 and rolling back the dji-rc-n1 firmware the dual band is working. But the DJI RC-N1 had to be rolled back and then reinstalled .. everything is good to go now
still waiting on my care refresh to go through

2023-4-27
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out. We're glad that you already managed to isolate the issue that you experienced and share with us the steps that you had to take to fix the issue. Should you have other inquiries or concerns, please don't hesitate to reach us. Thank you for your valued support.
2023-4-27
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