DJI Gamora
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Hi, terrafrost. Thank you for reaching out.
1. The EIS does not apply to the goggles' view; only the footage will have a steady effect.
2. The gimbal camera on Avata provides single-axis stabilization, although its stability is slightly weaker compared to the three-axis stabilization gimbal found on aircraft such as Mavic 2. The goal of this design is to offer a primary perspective view. If the control stick is released suddenly during ascent or descent, or after moving it with excessive force, the gimbal may experience an impact due to significant air changes or inertia. This impact can cause the gimbal to shake and result in shaky video footage.
Please try to fly the aircraft to 20 m and hover it in a windless environment or gently move the control stick to see if the gimbal or video still shakes. If not, it indicates that there is no abnormality. If the issue persists, you may follow the steps below:
1)Check if the gimbal bracket is stuck, and if the rubber damper is broken.
2)Check if the propeller is misshapen or broken.
3)Check if the motor is vibrating abnormally after being started.
If there are no issues after the above inspection, please connect to the goggles for gimbal calibration. If this issue is not fixed after calibration, or if the gimbal is malfunctioning due to external force, it is recommended to send back the product for inspection. Hope this helps. Please keep us posted. Thank you for your support. |
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