DJI Gamora
Administrator
Offline
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Hi, JakeS. Thank you for reaching out and we're sorry for the inconvenience. For us to check the issue that you're having with Waypoints on your Mavic 3 Pro, kindly provide the needed information below:
• Video of operation showing the issue.
• App Log.
• Exact time when the issue occurred.
For DJI RC App Log Eport:
The app log cannot be exported by directly connecting DJI RC to access the file folder. Please try connecting DJI RC to DJI Assistant 2 (Consumer Series) to export logs, and the app log is included in the log exported from the software.
Method: After DJI RC is connected to DJI Assistant 2 (Consumer Series), click “Log Export”, select the log to be exported, and click “Save To Local".
If your RC is not the DJI RC, please let us know so that we can provide you with the correct instructions. Please keep us posted. Thank you. |
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