My Avata fell out of the sky for absolutely no reason.
I had great line of site, a full, warm battery, everything running smooth.
Goggles V2
Video settings - 10bit 4K 25pfs
using FCC
Temperature -2 celcius
Wind - 0 knots Distance Less than 500 metres
Watch the video below, skip to 1.52 to see the fall.
I need an explanation for this! I don't have the confidence to fly this drone anymore until I know.
Conditions were just right with no wind.
The most annoying part to this whole thing is the automatic power off, and the fact the "Find my drone" beep didn't work.
This cost me two hours of searching in frost and thorn bushes.
It'd be great if DJI could allow auto power off to be an optional function!
Hi there, we are sorry to know about the accident. May I ask if the drone is retrieved successfully? If not, we recommend that you start a flyaway case through the link below. If there is a doubt about the accident, data analysis can also be applied as long as the drone is within the warranty period. http://www.dji.com/support
DJI Mindy Posted at 6-18 04:49
Hi there, we are sorry to know about the accident. May I ask if the drone is retrieved successfully? If not, we recommend that you start a flyaway case through the link below. If there is a doubt about the accident, data analysis can also be applied as long as the drone is within the warranty period. http://www.dji.com/support
Hi there,
Yes after a two hour search I was able to retrieve the drone. My drone is currently under warranty, how do I get access to the data analysis?
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