DJI Gamora
Administrator
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Hi, SnowSkier Pilot. Thank you for patiently waiting. We now received feedback from our relevant. They are as follows:
1. When an aircraft flies horizontally or rotates, the relative motion trajectory between the camera, object, and scene within the exposure time is long. Motion blur will become more apparent when the motion trajectory in the exposure duration is relatively longer. To avoid the motion blur effect caused by the relative motion between the camera, object, and scene, you can choose to lower the shutter speed, lower the aircraft movement speed, or track the object with a camera.
2. Please try to use a higher bitrate and lower the video resolution to see if the issue still persists;
3. Please confirm the players that you are using. Please try these following players: PotPlayer(1.7.7145), VLC Player(3.0.8), KMPlayer;
4. Please pls try to format the SD card after backing up or switch to internal storage to have a try;
5. Please refresh the firmware version using the DJI Assistant 2 then have a try;
If the issue still persists after following the recommendations above, please provide us with the firmware version, app version, and operation video showing the above troubleshooting. Please keep us posted. Thank you. |
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