DJI Tony
Administrator
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Hi, Rockowe. Sorry about the trouble you're having. Please follow the steps below to see if it will fix the freezing issue.
1. Check whether the aircraft firmware, remote controller firmware, and app versions are the latest. If not, please update to the latest versions first.
2. Check whether the aircraft’s flight distance has exceeded the maximum transmission distance of the remote controller signal (normally, the image transmission freezes when the maximum transmission distance of the remote controller is exceeded).
3. Check the remote controller antenna position. ( Please refer to the manual. page 71
4. Check whether there is significant interference in the flight environment. (Wi-Fi, radio/radio towers, Bluetooth devices, cell towers, etc)
5. Check whether the channel selection is set to Auto in the image transmission settings of the corresponding app. (Set the channel selection to “Auto”, and if the interference is still high, recommend changing the flight environment.)
Please keep us posted if the steps above still won't work. Thank you. |
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