GrimmCreations
lvl.1
Flight distance : 80610 ft
United States
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Fishycomics Posted at 9-6 09:26
sorry to hear the failure, the neck/shaft of the USB is 100% in with no looseness at all. no pins wit hany dirt, etc. hope the issue can be resolved
I landed on the same train of thought about the same time you did. What if there were loose connections? I pulled my 90 degree adapter out of the mix just to limit connections, plugged the mic into the camera directly and thought I had found a solution. The mic worked on my commute home. The, this morning, with no change, except that I unplugged the mic to offload the day's video, I plugged the mic in and turned the camera on with the power button to adjust the mic gain before riding to work. It was at +18db and was still a little hot. I wanted to try +15db.
The camera did not sense the mic. I unplugged it, plugged it back, in wiggled the cord, out and in again. NOTHING. Then, I turned the camera off and back on - SUCCESS!
I able to adjust the gain and started riding to work. Halfway to work, I turned the camera off and back on again (while at a stop light), and the camera sensed the microphone again.
Just when I thought I had a solution. . .
When I sent the camera back to DJI, they tested and said nothing was wrong. . . There is obviously something wrong. Maybe the female USB-C is not quite right and is intermittent enough to give DJI good readings, but not me?
So, what now? put in another repair ticket or just give up and try to get a refund?
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