Matrice 300 battery help
401 6 2023-8-19
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tonymobile
lvl.3
Flight distance : 831699 ft
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Italy
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A few years ago I bought a Matrice 300, I also bought 4 batteries, I activated and charged them only once. Then I had a very serious health problem (fortunately I'm still alive), after a year, only one battery out of 4 was charged, the others died, I have a red LED on 2 batteries and another one doesn't even come on anymore recognized by charger.

Since they cost an exorbitant amount and my work is very little due to my health, would it be possible to resurrect these batteries? Battery practically new.

DJI, could you make a gesture of solidarity for me?


Link video:

https://mega.nz/file/UIJmFJCQ#MH ... ncOM2YZddl3y2Y5sBDE


Thank you.

Antonio - Italy.


2023-8-19
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AR_AirPrecision
Second Officer
Flight distance : 2660509 ft
Belgium
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It sucks for you. Few years old batteries without charge, I think those are dead. They may even be dangerous and should be recycled..   
2023-8-19
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patiam
Core User of DJI
Flight distance : 1118740 ft
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United States
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Ciao Antonio-

Fortunately you survived, but unfortunately the batteries didn't. You should recycle/dispose of them per manufacturer's and industry recommendations. I realize they are expensive, but that's the pay-to-play for UAS work.
2023-8-19
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tonymobile
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Flight distance : 831699 ft
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Italy
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patiam Posted at 8-19 16:38
Ciao Antonio-

Fortunately you survived, but unfortunately the batteries didn't. You should recycle/dispose of them per manufacturer's and industry recommendations. I realize they are expensive, but that's the pay-to-play for UAS work.

Hi Dear,
thanks for you suggestion.

Antonio.


2023-8-20
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tonymobile
lvl.3
Flight distance : 831699 ft
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Italy
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AR_AirPrecision Posted at 8-19 04:43
It sucks for you. Few years old batteries without charge, I think those are dead. They may even be dangerous and should be recycled..

Hi Dear,

thanks.

Tony.
2023-8-20
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DJI Wanda
Administrator
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Hello, there. We apologize for the inconvenience. We can not watch the video you uploaded. Based on your description, we will recommend you contact your dealer and replace the batteries. Please do not continue using the batteries considering safety.
2023-8-23
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tonymobile
lvl.3
Flight distance : 831699 ft
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Italy
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Thanks dear.
2023-8-23
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