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Pocket 2 gimbal not working
818 10 2023-8-23
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kupoakupoa
Second Officer
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Germany
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When i try to turn on my Pocket 2 the gimbal doesnt work right and message on screen:
Protection - please re center

then the Pocket 2 shut down.

Cant also calibrate the gimbal in Mimo app.
2023-8-23
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DJI Tony
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Hello there. Sorry for the inconvenience. Can you please check the gimbal if there is a foreign object (such as sand or a stone) between the axis arms while it's turned off? If there is, clean them and restart the gimbal. Please keep me posted. Have a great day ahead.
2023-8-23
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kupoakupoa
Second Officer
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Germany
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There is no object in the way for the axis arms but the camera head not move in the right direction.



shouldt i use some oil for that part?
2023-8-23
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DowntownRDB
Core User of DJI
Flight distance : 1722 ft
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United States
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kupoakupoa Posted at 8-23 04:48
There is no object in the way for the axis arms but the camera head not move in the right direction.

[view_image]

Sounds like time to send it in to DJI for a diagnostic test.  Or, maybe hold out for the rumored Pocket 3.  Just a thought.
2023-8-23
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kupoakupoa
Second Officer
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Germany
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DowntownRDB Posted at 8-23 12:49
Sounds like time to send it in to DJI for a diagnostic test.  Or, maybe hold out for the rumored Pocket 3.  Just a thought.

Yes it seems so..

How are you btw. old friend?
2023-8-23
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DowntownRDB
Core User of DJI
Flight distance : 1722 ft
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United States
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kupoakupoa Posted at 8-23 21:49
Yes it seems so..

How are you btw. old friend?

Doing good Matthias.  Are you back from the Philippines?
2023-8-24
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DJI Tony
Administrator

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kupoakupoa Posted at 8-23 04:48
There is no object in the way for the axis arms but the camera head not move in the right direction.

[view_image]

Hello there. Thank you for the update. If the issue still persists after clicking the camera view. It is recommended to send the unit for further diagnosis or repair. You can submit a repair request using the following link: https://www.dji.com/global/support?site=brandsite&from=nav. You can also reach our DJI support from the same link. Have a great day ahead.
2023-8-24
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kupoakupoa
Second Officer
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Germany
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DowntownRDB Posted at 8-24 02:33
Doing good Matthias.  Are you back from the Philippines?

That is good to know my friend!
i am back since february. then fate hits very hard on me unfortenelly..
hope i can travel xmas again.
take care!
2023-8-24
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DowntownRDB
Core User of DJI
Flight distance : 1722 ft
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United States
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kupoakupoa Posted at 8-24 06:16
That is good to know my friend!
i am back since february. then fate hits very hard on me unfortenelly..
hope i can travel xmas again.

Well Christmas really isn't that far off so who knows.  Keep that passport current and ready to use again.
2023-8-24
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Montfrooij
Captain
Flight distance : 2560453 ft
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Netherlands
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How are you doing now?
2023-10-20
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kupoakupoa
Second Officer
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Germany
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Doing good. Pocket is still dead but its ok for now. Focus on new KI Tools this days. Hope I can travel and fly drone again soon. Take care Peter!
2023-10-20
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