Mavic 3T/3M sticker C2 request - server error
1212 10 2023-9-1
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Gwen14
lvl.1
Flight distance : 190846 ft

Belgium
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Dear all,

The new update is available some hours from now, update is done successfully as usual.

But with RC Pro, we have the option to order the stickers for C2 European retro homologation.

To order the C2 stickers, we need to to provide postal address.

Easy and when I click on submit button to record my postal address, I have server error message (like internal server error).
I tried the process on a M3T and M3M, same error on the two.

Between attempts, I wait 1 or 2 hours, and all fields are filled.

Can you give help, or confirmed that you have errors on your server?

Thanks in advance,

Kr,

Gwenael
2023-9-1
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AmazingUser22
lvl.2
Flight distance : 2627959 ft
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Australia
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Where do you buy them?
2023-10-27
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Speeder
lvl.2
Flight distance : 491732 ft
Germany
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Hi I have the same error.

I just updated the last firmware and filled the address form and when I want to save it I have a massage saying "Erreur du système, veuillez réessayer plus tard".

2023-11-27
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Speeder
lvl.2
Flight distance : 491732 ft
Germany
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The same day I wrote this message on the forum I did also send an email to enterprise@dji.com and guess what? They did not reply yet...

2023-11-29
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Gwen14
lvl.1
Flight distance : 190846 ft

Belgium
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Speeder Posted at 11-29 00:54
The same day I wrote this message on the forum I did also send an email to  and guess what? They did not reply yet...

Hello speeder, try an other hour of the day. Due to high traffic on register form, I add this error message.

Essayez de faire la registration dans une autre tranche horaire (USA /Chine), quand c’est calme, ça va très vite et sans erreurs.
2023-11-30
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Iric67
lvl.2
Flight distance : 323825 ft
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Switzerland
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Même problème avec mavic 3 E
à quelle heure essayer  pour résoudre le problème ?
2023-12-20
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Gwen14
lvl.1
Flight distance : 190846 ft

Belgium
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Iric67 Posted at 12-20 13:24
Même problème avec mavic 3 E
à quelle heure essayer  pour résoudre le problème ?

J’ai eu plus de chance à 7h00 du mat (GMT+1)
2023-12-20
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Iric67
lvl.2
Flight distance : 323825 ft
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Switzerland
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Je constate que cela est aléatoire…. Je vais donc essayer vers ces heures…..
Il faut donc en conclure que cela ne vient pas du hardware et du software du mavic 3….. c’est déjà un bon point….
Merci pour l’info….
2023-12-21
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Iric67
lvl.2
Flight distance : 323825 ft
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Switzerland
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Hello everybody,
After many tests, i have the solution to register your Mavic 3 series...
If your are in French or other Languages on your DJI RC Pro, please change it to English... and disconnect your firewall..... Retry to register...and enjoy.....

Best Regards to all

Eric
Drone4Engineering.com
by Prost & Prost Sàrl
Switzerland



2023-12-23
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Piloumenot
lvl.1
Flight distance : 384 ft
France
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#QuickHi I have the same error.  I just updated the last firmware and filled the address form and when I want to save it I have a massage saying "Erreur du système, veuillez réessayer plus tard". Reply Here#
3-26 22:15
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DJI Tony
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Piloumenot Posted at 3-26 22:15
#QuickHi I have the same error.  I just updated the last firmware and filled the address form and when I want to save it I have a massage saying "Erreur du système, veuillez réessayer plus tard". Reply Here#

Hi there. Sorry about the trouble. Please try setting the language in DJI Pilot 2 first. It should be consistent with the language listed on the right of the country/region on the DJI official website.

Have a nice day.
3-27 00:10
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