DJI Natalia
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djiuser_3DVGSaSz91t9 Posted at 6-21 13:40
Please help me to connect my dji mini 4 pro for quick transfer to my phone s23 I been trying many times and it didn't work its been two days now sin I'm trying and I even have a good connection but nothing works .
Hi there,
We are truly sorry for the inconvenience you are experiencing. Could you check on the Firmware and Fly app if it is running on the latest version. If it's not please update restart and try again.
Since you mentioned "it didn't work," could you please elaborate? Did you encounter any error messages or experience a screen freeze during the QuickTransfer failure? The more details you can provide about the situation, the better I can assist you.
You could also try the steps below for QuickTransfer Operation Steps:
Method 1: Mobile device is not connected to the remote controller
1. Power on the aircraft and wait until the self-diagnostic tests of the aircraft are complete.
2. Make sure Bluetooth and Wi-Fi are enabled on the mobile device. Launch DJI Fly and a prompt will appear to connect to the aircraft.
3. Tap Connect. Once successfully connected, the files on the aircraft can be accessed and downloaded at high speed. When connecting the mobile device to the aircraft for the first time, press and hold the power button of the aircraft for two seconds to confirm.
Method 2: Mobile device connected to DJI RC-N1/N2
1. Make sure that the aircraft is connected to the mobile device via the remote controller and the motors have not started.
2. Enable Bluetooth and Wi-Fi on the mobile device.
3. Launch DJI Fly app, enter playback, and tap in the upper right corner to access the files on the aircraft to download at a high speed.
We are looking forward to your response for further assistance. Thank You |
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