The drone lost contact and flew away

The drone lost contact and flew away

Hi there, we are sorry to hear about the accident. May we ask where are you located?

If you post the recorded flight data someone may be able to find the cause of your issue and maybe even point you to a likely search area.

Go to: https://www.phantomhelp.com/LogViewer/Upload/
... where you'll find instructions.
That will give a report you can post a link for the report here.
Or just post the .txt file.

DJI Susan Posted at 9-24 17:40
Hi there, we are sorry to hear about the accident. May we ask where are you located?

Hello, Ukraine

What are you trying to achieve here?

RUSTY_69 Posted at 10-2 15:02
Hello, Ukraine

We are sorry for the belated reply. We are sorry to inform you that DJI does not sell any products in the region and cannot provide support and services for you. Thank you for your understanding.