Hi,

with the DJI Osmo Action 4, when the battery runs out during a live streaming session and you then replace the battery, the Livestream session will be expired, once you start the camera again and try to use the 'Continue last Live stream' option in the camera menu. Every single time.

This is quite confusing, because with the DJI Osmo Action 3, the Live Stream session is persistent across battery changes. Why has this changed with the Osmo Action 4 ?

/M

Hi, Marlow. Thank you for reaching out. Let me confirm this with our relevant team. We'll let you know once we receive an update.

Hi, Marlow. Thank you for patiently waiting. Our relevant team would like to ask for the video operation for them to further check your concern. Please upload the file/s to Dropbox or Google Drive and provide us the shareable link via PM. We will wait for your update. Thank you for your cooperation.

Why would you need video evidence to replicate this ?

It's very simple:

- Take a DJI Osmo Action 4 (firmware 01.02.06.10 - camera firmware 10.00.18.15)
- start a RTMP stream
-  let it stream until the battery dies.
- replace the battery
- go into settings on the touchscreen and choose "Continue last livestream".

The camera will report, that the session has expired. Every single time.

- Take a DJI Osmo Action 3 (firmware 01.03.10.30 - camera firmware 10.00.31.12)
- start a RTMP stream
-  let it stream until the battery dies.
- replace the battery
- go into settings on the touchscreen and choose "Continue last livestream".
- the camera will reconnect and continue the last livestream with the settings that were used.

This can replicated every single time. But instead of you following these instructions, you want me to spend hours to make a video about something, that can be explained in very few words ? I already spend a day on diagnosing it. Who is going to pay me for my time ?

/M

Marlow Posted at 2023-10-6 03:35
Why would you need video evidence to replicate this ?

It's very simple:

Still not fixed

patiro Posted at 3-13 11:42
Still not fixed

Hi there. Thank you for reaching out. Please provide us the operational video showing the issue and upload it via Google Drive or Youtube so we can check it further. Please keep us posted.

Sounds like Joe Biden's camera...