DJI Wanda
Administrator
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Thank you. Would you please perform the following troubleshooting steps and tell us:
1. Check whether the camera firmware meets requirements and whether it is the latest version.
2. Check whether the camera HDMI output is normal (testing method: Connect the camera to another display or monitor using an HDMI cable, and check whether the display or camera can output normally. Check whether the HDMI cable is functioning).
3. Check whether the HDMI video output source format set in the camera is supported by the RavenEye Image Transmission System.
4. Check whether the camera settings are correct (check “Notes” on the DJI Ronin RavenEye Image Transmission System Compatibility List.)
5.Check whether the camera resolution settings meet requirements (for Nikon cameras).
6. Check whether the mobile phone Wi-Fi has been enabled and is functioning (the Wi-Fi can be connected normally).
7. Check whether the Status LED of the RavenEye Image Transmission System is functioning (solid green).
8. When the RavenEye Image Transmission System is powered on, tap the Power button six times to cancel the password of the RavenEye Image Transmission System. Try connecting again.
9. In the mobile phone settings, select to forget the RavenEye Image Transmission System network on the WLAN interface. Enable the mobile phone WLAN again and go back to the Ronin app interface to connect.
10. Go to mobile phone system settings - App settings and check whether permission for the Ronin app has been enabled (The related permissions in positioning, Bluetooth, and WLAN must be enabled).
11. Use another mobile phone and try again. |
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