DJI Wanda
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djiuser_MRMDDljt0Siq Posted at 4-29 03:30
Hello, I have an issue with my DJI microphone. I'll try to describe the whole situation as I won't be able to send it for diagnosis since I live in a country where there's no service available for it. I also can't send it by mail due to the situation in the country (I'm from Ukraine). This problem arose about two weeks ago. I've been using DJI with my iPhone along with a colleague. About two weeks ago, while recording on the phone, DJI automatically stopped recording after 10 seconds. I can see the connection between the receiver and transmitter, the green bar reacts to sound, but upon playback, it's clear that the sound cuts out after 10 seconds. After checking it on my phone, the recording turned out fine, and we tested DJI again on her phone, and everything worked perfectly. The problem recurred a week later, again on her phone, even though it was working fine on my device previously. Then we swapped her phone for mine, and the recording went error-free, but right after that DJI stopped working on my device! It shuts off exactly after 10 seconds, still maintaining the connection between the receiver and transmitter. When we use a Type C adapter, it works fine (for now), but with Lightning, we don't get quality sound for more than 10 seconds. I've tried formatting, reflashing, and resetting to factory settings. Nothing worked, and when I reflashed DJI, the transmitters didn't flash green-red as indicated in the instructions. They remained green all the time. I'd appreciate it if you could help me with this issue remotely.
Hello, there. Sorry for the inconvenience. Would you please tell us the detailed information of the two phones you mentioned? Also, the firmware version of the DJI MIC.
If possible, can we have the video recording you said? |
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