Over heating issue poll
16441 422 2023-10-27
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Tide
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It seems 2 Pocket 3 users on the forum had hands on experience with over heating.
But out of 30 review videos that I watched all had no over heating issues.

So it seems a possible bad QC issue with DJI.
It could be an isolated incident with a few defect production which I have experienced personally before with OP2.
Receiving 6 defected OP2s in a row...


So I suggest a poll to find out how wide spread this issue is or not.
Please participate only if you have Pocket 3.

Let's find out.


Single SelectVote, Total 47 people participate in voting
53.19% (25)
0.00% (0)
2.13% (1)
6.38% (3)
10.64% (5)
21.28% (10)
2.13% (1)
4.26% (2)
Your user group with no voting privileges
2023-10-27
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DJI Wanda
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Hello, there. Sorry for the inconvenience. We are trying to understand your case and issue with translation tools. Would you please tell us the case numbers you had before, the average overheating time and recording settings?
2023-10-27
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Tide
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Tip: The post by the administrator or moderators shield
2023-10-27
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Tide
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DJI Wanda Posted at 10-27 07:38
Hello, there. Sorry for the inconvenience. We are trying to understand your case and issue with translation tools. Would you please tell us the case numbers you had before, the average overheating time and recording settings?

Hi DJI Wanda,

https://forum.dji.com/forum.php? ... D557%26typeid%3D557

There are few owners experienced over heating issue.

We are trying to gather the information from the owners who experienced over heating.
Currently the poll shows there are 2 owners who experienced over heating.

One over heated after 30 mins while shooting in 4K 60fps setting,
The other over heated after 10 mins while shooting in 4K 60fps setting.

https://forum.dji.com/forum.php? ... viewvote&tid=300364

You can find the ID of poll participants with above link.
You can DM them directly to ask their case number.
2023-10-27
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Dieter_Wilke
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I also tested it (after this reports):
after 23 minutes of 4k@50 fps record - with batterystick - I got the overheating alert and it shut down,
after 28 minutes without batterystick
2023-10-27
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Aavalaakso
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Tip: The post by the administrator or moderators shield
2023-10-27
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dronethemoment
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Over 5 hours of direct sunlight timelapses at 88 degrees yesterday. Zero overheat issues.

2023-10-27
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Aavalaakso
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I don't know what "Tip: The post by the administrator or moderators shield" means but this is what I posted above with picture:

Same here. After 23 minutes of 4k 50 fps record with battery stick. Just video normal mode no pro mode or anything. Room temp 18C. With battery stick.

This is really a problem. Was whole time on tripod standing still.

What is the point with battery handle if you cant even use the device after 23mins?

Used 64gb Kingston card. Gonna try SanDisk SD card if thats makes any difference but I doubt it. Pocket 2 did not work with Kingston cards at all. So gonna do another test but I have a bad feeling about this. I don't understand how me and another one can get exactly the same recording time before overheating?

Edit1: second try got 19mins recoding.


Edit2: Changed Kingston to Sandisk Extreme. NO overheating even after 61minutes!
2023-10-27
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Hallmark007
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I used for 61 minutes 4k60fps, got the overheat , it cooled down in 22 minutes and was ready to go. I think outside in cooler temps it won’t be a problem , i also didn’t use any extension but will try with this later. 4k60/50 also seem to be a problem from what I read.
Not sure if they can fix this with FW MAYBE.
2023-10-27
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Iancraig10
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dronethemoment Posted at 10-27 09:06
Over 5 hours of direct sunlight timelapses at 88 degrees yesterday. Zero overheat issues.

https://youtu.be/7m__bMXrI_k?si=f1TcYKQvyhcZO6sp

Timelapse is unlikely to cause overheating because it’s recording at such a slow frame rate. 4k60 puts way more demand onto the camera’s electronics, which causes heat in most cameras.
2023-10-27
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Aavalaakso
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Ok I changed now SD card to Sandisk 128Gb. So changed Kingston brand to Sandisk brand.

It's been recording now 38 mins and still recording. I started recording when device was still warm.

So again with Pocket series. Avoid Kingston Cards even if they are recommended. Can't believe this.

With my OA4 Kingston cards works without any problems. But Pocket 2 cannot use any Kingston card. And it seems that Pocket 3 is also allergic to Kingston cards.
2023-10-27
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Hallmark007
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Aavalaakso Posted at 10-27 10:14
Ok I changed now SD card to Sandisk 128Gb. So changed Kingston brand to Sandisk brand.

It's been recording now 38 mins and still recording. I started recording when device was still warm.

I used the SANDISK extreme pro, so maybe this could be a problem . I got it to record 61 minutes indoors and I’m more than happy with that.
2023-10-27
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Aavalaakso
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Hallmark007 Posted at 10-27 10:25
I used the SANDISK extreme pro, so maybe this could be a problem . I got it to record 61 minutes indoors and I’m more than happy with that.

I have now Sandisk Extreme and it is still recording after 51 minutes!

You who have Overheating problems change the SD card!
2023-10-27
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Aavalaakso
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Ok final update. After 61minutes I stopped the recording because it was 10% battery (I did not start when it was full.)

I did not see any overheating message after I changed to the Sandisk Extreme card. With Kingston I got Overheating.

I took a picture it recording 61mins 10% battery at 4k 50 fps. Cant post it here but these are my results.

I hope this information helps someone.
2023-10-27
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Iancraig10
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Brilliant news. Who would have thought a change of card does that much. I'd love to know why ......
2023-10-27
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A1C
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I was at 61 min and stopped it. I was using a Sandisk extreme card.  Touching it near the gimbal was very hot, and I couldn't hold my finger there for more than a couple of seconds, but I never got the overheat warning in a 79 deg F room.
2023-10-27
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Dieter_Wilke
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The problem is not the SD-Card.
I changed a Samsung to a SanDisk. Same result: at 23 min OP3 stopped with overheating.
2023-10-27
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Aavalaakso
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Dieter_Wilke Posted at 10-27 12:55
The problem is not the SD-Card.
I changed a Samsung to a SanDisk. Same result: at 23 min OP3 stopped with overheating.

What kind of SanDisk?
2023-10-27
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Yanncd FrenchStreetMedic
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Aavalaakso Posted at 10-27 13:09
What kind of SanDisk?

My pocket 3 does not record over about 4 minutes in 4k/60fps, Less in SM at 4k/120fps.
I received advise to change microSD card, I’ve tried some i use  with my action 3 and 4, same result.
2023-10-27
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Tide
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Hmmm...
This is very curious situation.

Some have no problem.
Some solved issue with changing the SD card brand.
Some continue to have problem even with changing the SD card brand.

One is to expect SD card compatibility firmware update to come.
The other is possibility of defected batch of production.

At least, good news is there are OP3 with no over heating problem.
Let's gather more polls.

Now I am worried recieving mine.
Had enough bad luck before.
2023-10-27
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Yanncd FrenchStreetMedic
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Tide Posted at 10-27 19:05
Hmmm...
This is very curious situation.

Straight waking up, i change the card for a Sandisk extreme 256 Go (not pro).
I got overheat message after 38 minutes at 4k/60fps without Mimo app.
Next test: Same card, same settings but with Mimo app.
Then : Same card in SM 4k/120fps without app, and with app.
Yesterday i had difference while using the App with other card.

2023-10-27
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Tide
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Yanncd FrenchStreetMedic Posted at 10-27 22:13
Straight waking up, i change the card for a Sandisk extreme 256 Go (not pro).
I got overheat message after 38 minutes at 4k/60fps without Mimo app.
Next test: Same card, same settings but with Mimo app.

So it's unanimous that SD card did affect the over heating.
Good data.
2023-10-27
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Aavalaakso
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Tested SanDisk Extreme (not Pro) and got 1 hour before overheating. For hand device is not hot at all. Just warm. Was on tripod without battery. 4k 50 normal. Battery 50% left. Room 18C.

There are no direct sense why it overheats except that I cant get over 30mins with Kingston cards. SanDisk goes to about 1 hour.

Hard to say is it hardware or software related.
2023-10-27
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Yanncd FrenchStreetMedic
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Sandisk Extreme (not Pro), 4K/60fps, room temp 21-22c°, with Mimo app, no action on camera : 24 minutes before over heat.

It seems that using Mimo app at the same time reduce recording time from around 30%.

Next step : Test SM with same card.
I wait the camera cool down.
2023-10-27
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Aavalaakso
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Another thing I noticed in the specs about recommended cards.

Recommended models:
SanDisk Extreme Pro 32GB V30 A1 UHS-I Speed Grade 3
Kingston Canvas Go!Plus 64GB UHS-I Speed Grade 3
Kingston Canvas Go!Plus 128GB UHS-I Speed Grade 3
Kingston Canvas React Plus 64GB UHS-II Speed Grade 3
Kingston Canvas React Plus 128GB UHS-II Speed Grade 3
Kingston Canvas React Plus 256GB UHS-II Speed Grade 3
Lexar Pro 256GB SDXC UHS-I V30 R160/W120 (1066x)
Lexar Pro 512GB SDXC UHS-I V30 R160/W120 (1066x)

Those UHS-2 cards are made for 8k and costs half of the camera price. Do we need to use those to avoid overheating? Are slower cards making software and hardware for heavy load raising the temperature or causing software errors? I cant even find any Kingston Canvas React Plus 256GB UHS-II Speed Grade 3 cards in stores. They are normal SD cards not microSD? https://www.kingston.com/en/memo ... -react-plus-sd-card

In first place I tested Kingston Cards because those are Recommended but that Kingston Canvas Go!Plus 128GB UHS-I Speed Grade 3 on the list cant record even 30mins...

This is at the same time interesting and hated topic
2023-10-27
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Dieter_Wilke
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Aavalaakso Posted at 10-27 13:09
What kind of SanDisk?

SanDisk Extreme 128 GB U3 A2 V30 I
Samsung256 GB Proplus U3 A2 V30

worked without errors in Action 2, 3 and Pocket 2
2023-10-28
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Dieter_Wilke
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Now, I ordered Lexar Pro 256GB SDXC UHS-I V30 R160/W120 (1066x) and will test it next week.
2023-10-28
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Yanncd FrenchStreetMedic
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It is obvious that using Mimo app to record impact duration of about 30 %



2023-10-28
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Aavalaakso
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Yanncd FrenchStreetMedic Posted at 10-28 01:43
It is obvious that using Mimo app to record impact duration of about 30 %

This IS super useful keep us up to date with that data.

SanDisk is winning this is my experience too.

But it should Be possible to record 2 mic 1 hour interview with this device without any problems. Otherwise there is no point for mics and battery handle.
2023-10-28
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Yanncd FrenchStreetMedic
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Aavalaakso Posted at 10-28 02:08
This IS super useful keep us up to date with that data.

SanDisk is winning this is my experience too.

« But it should Be possible to record 2 mic 1 hour interview with this device without any problems. Otherwise there is no point for mics and battery handle. »

==> Killing argument :-)
I fully agree with you.

This afternoon, I will continue testing the over heat issue, to be more accurate, I went to buy a "recommanded" SD card. : SanDisk Extreme Pro 32GB V30 A1 UHS-I Speed Grade 3
It is low capacity but I had no choice. Most of Kingston models are not sold in France or not available within a few days.
Lexar Pro are too expensive for test purpose (my point of view).
Anyway, as I am quite sure I will not be able to record over 35 minutes, more or less, this  32 go SD card will do the job.


At the shop (where I also bought the Oslo Pocket 3) one argument was : « If you record with all parameters at full settings, the issue is not surprising ».
Well it’s unpleasant and stupid argument. Especially without asking about settings details.
It seems that they do not want to let know that the Oslo Pocket 3 was launched as an early release, with high quality risk.

For those who read this post : Tests are performed after factory default, no specific setting beside sound off. Memory card is formated before each test.
No actions are performed on the camera while testing (moving gimball, zoom, …)
2023-10-28
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Yanncd FrenchStreetMedic
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Yanncd FrenchStreetMedic Posted at 10-28 03:38
« But it should Be possible to record 2 mic 1 hour interview with this device without any problems. Otherwise there is no point for mics and battery handle. »

==> Killing argument :-)

Update of tests

One thermal picture is starting record, the other one when it is over heating




2023-10-28
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fansfe82067d
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In this battery life test video it says that the P3 overheated after 49 mins, with the battery in use.  Without it, no overheating.  I remember DJI always said do not record with a powerbank attached to the Pocket 2.  The battery handle seems to be a kind of powerbank to change the main part of the device.  So that runs counter to what we were told about the Pocket 2.  Hmmm.
2023-10-28
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At 9:54 Otto reports his tests concerning overheating (none happened but he didn't seem to be using the handle).
2023-10-28
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Yanncd FrenchStreetMedic
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fansfe82067d Posted at 10-28 06:41
https://youtu.be/2EU87fvBLIE?si=AIat5SqH6wWa6ql6&t=78

In this battery life test video it says that the P3 overheated after 49 mins, with the battery in use.  Without it, no overheating.  I remember DJI always said do not record with a powerbank attached to the Pocket 2.  The battery handle seems to be a kind of powerbank to change the main part of the device.  So that runs counter to what we were told about the Pocket 2.  Hmmm.

I do not use the battery handle.
By the way DJI clearly says it can be used to film.
2023-10-28
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fansfe82067d
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38 minute walk, no overheating mentioned, but it was in a rather cold London!


2023-10-28
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fansfe82067d
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Finally, 44 mins in New York, 20C I think.  No problems reported.  



2023-10-28
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fansfe82067d
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Obviously you can search YouTube for

DJI Pocket 3 walking

to find more, if you want.
2023-10-28
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Yanncd FrenchStreetMedic
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Little update

2023-10-28
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Aavalaakso
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This means dji recommended cards list is totally useless.
2023-10-28
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Yanncd FrenchStreetMedic
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last update for today

2023-10-28
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