(DJI Action 4) Mimo app doesn't rotate Screen on 15 Pro Max
712 7 2023-10-29
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pongdechn
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Thailand
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Mimo app doesn't rotate Screen as camera rotates on 15 Pro Max

I want to flip the same before update

Camera DJI Action 4


2023-10-29
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DJI Gamora
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Hi, pongdechn. Thank you for reaching out. The link that you have provided is not accessible on our end. Please make sure to make the folder/file shareable to others. Thank you.
2023-10-29
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pongdechn
lvl.1

Thailand
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DJI Gamora Posted at 10-29 08:14
Hi, pongdechn. Thank you for reaching out. The link that you have provided is not accessible on our end. Please make sure to make the folder/file shareable to others. Thank you.

ok, I fix link
2023-10-29
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pongdechn
lvl.1

Thailand
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DJI Gamora Posted at 10-29 08:14
Hi, pongdechn. Thank you for reaching out. The link that you have provided is not accessible on our end. Please make sure to make the folder/file shareable to others. Thank you.

I want to flip the same before update, I try back use old phone iPhone XR it update Mimo Last version it bug same



2023-11-1
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DJI Gamora
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pongdechn Posted at 11-1 23:25
I want to flip the same before update, I try back use old phone iPhone XR it update Mimo Last version it bug same

[view_image]

Hello, there. We do apologize for the delay regarding this matter and thank you for your patience.. We will check this situation with our relevant team and forward the latest feedback here.
2023-11-25
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DJI Gamora
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pongdechn Posted at 11-1 23:25
I want to flip the same before update, I try back use old phone iPhone XR it update Mimo Last version it bug same

[view_image]

Update: Please set your screen lock to off and try it again. If the problem persists, you may provide the details below:

> Video showing the operation and issue:
> Mobile device and the system version:
> App log and the tested time:

Please feel free to keep us posted anytime!
2023-11-30
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pongdechn
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Thailand
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DJI Gamora Posted at 11-30 02:32
Update: Please set your screen lock to off and try it again. If the problem persists, you may provide the details below:

> Video showing the operation and issue:

It ok. Today comeback test, The vertical problem was solved but the horizontal became the problem instead.
> Mobile device and the system version: iPhone 15 Pro Max 17.1.1
> App log and the tested time: Nov 30, 2023 App V1.11.3 (297352)

IMG_0013-horz.jpg

2023-11-30
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DJI Gamora
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pongdechn Posted at 11-30 04:53
It ok. Today comeback test, The vertical problem was solved but the horizontal became the problem instead.
> Mobile device and the system version: iPhone 15 Pro Max 17.1.1
> App log and the tested time: Nov 30, 2023 App V1.11.3 (297352)

Thank you for your update. May I confirm whether the screen rotation setting on your device is turned ON or OFF?
2023-12-1
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