DJI Paladin
Administrator
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Hi there. Thank you for reaching out and we're sorry for the trouble. Can you please confirm if you inserted an SD card on your DJI RC? If yes, please refer to the below path:
DJI RC Screen recording files: SD CARD/Movies
DJI RC cache videos: DJI RC\sd card\Android\data\dji.go.v5\files\MediaCaches If the photos/videos cannot be found in the above path, please follow the steps below and operate again: 1)Go to “View” and check “Show Hidden Items.” Refresh the memory and then enter the above path again. 2)Remove the DJI RC microSD card and insert it into a card reader to be read directly by a computer. The path is the same as above.
Please note that a microSD card needs to be inserted to download the offline map in DJI RC, and the downloaded offline map will be saved in the micro SD Card. If the issue persists, please provide us what specific SD card are you using so we can check it further. Hope this helps. Have a nice day. |
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