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Extension Battery just blinking away on it's own...
3413 6 2023-11-9
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smallWstudio4
lvl.2
United States
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A few hours ago the Extension Battery's green-light just started blinking on it's own not plugged in or charging just unattached to anything. I guess it will stop when power runs out but it's odd. I tried plugging into the camera but no change it just blinks away. Anyone else had this issue. Just started really using it a few hours ago and now this. Also I have the screen-rotation issue where I can't rotate the screen horizontally...the camera seems to work OK but guess I'll have to send it in for that and this issue as well.

2023-11-9
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out and we're sorry for the trouble. Can you please provide us a video showing the battery handle LED and the screen rotation issue so we can check it further? Please note that the battery handle will only blink green when charging the unit. Please keep us posted. Thank you.
2023-11-9
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smallWstudio4
lvl.2
United States
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DJI Paladin Posted at 11-9 19:38
Hi there. Thank you for reaching out and we're sorry for the trouble. Can you please provide us a video showing the battery handle LED and the screen rotation issue so we can check it further? Please note that the battery handle will only blink green when charging the unit. Please keep us posted. Thank you.

Thanks for getting back! Concerning the Extension Battery I may have plugged it in the the P3 while it was on I'm not sure. The screen issue really happened all of the sudden after it had been working great.
2023-11-10
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DJI-ytao
DJI R&D Squad
Flight distance : 1209413 ft
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China
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Hi, smallWstudio4

Connect the  Extension Battery  to pocket3.
turn on pocket3 with extension battery. wait for about 2 min.
The extension battery needs to upgrade with pocket3 so it blinks yellow.
plz try above step to see whether it helps.
2023-11-10
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smallWstudio4
lvl.2
United States
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DJI-ytao Posted at 11-10 06:54
Hi, smallWstudio4

Connect the  Extension Battery  to pocket3.

THANKS! That fixed the battery-extension issue! Super. But the monitor-flipping issue is another problem and it still won't let me flip the screen horizontal. Guess I need to send it back.
2023-11-11
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DJI Paladin
Administrator
Flight distance : 318 ft

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smallWstudio4 Posted at 11-11 07:03
THANKS! That fixed the battery-extension issue! Super. But the monitor-flipping issue is another problem and it still won't let me flip the screen horizontal. Guess I need to send it back.

Thank you for keeping us posted. We're sorry for the trouble that this has caused. You may submit a repair case using this link https://repair.dji.com/gb/repair/index . We appreciate your understanding and support.
2023-11-13
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smallWstudio4
lvl.2
United States
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Thanks, have done that and getting ready to send her back.
2023-11-13
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