Bug in last firmware that resets resolution.
963 23 2023-11-13
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DAFlys
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Hi DJI.

When I use the screen rotation to turn off my Pocket 3,    the message to continue comes up without a count down and then the pocket powers off.  But when I rotate the screen to power back on I find that the setting of 4K30 I was on has been reset to 2.7K

Hopefully this can be fixed in the next firmware update.

thx
DA
2023-11-13
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IftiBashir
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I'm sure mine remembers the last used resolution/frame rate - it doesn't reset upon powering off and on....
I'll check again tonight and report back if its any different - but throughout the day yesterday I'm sure I didnt have to set things up between shots......
2023-11-13
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DaveSp
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IftiBashir Posted at 11-13 07:00
I'm sure mine remembers the last used resolution/frame rate - it doesn't reset upon powering off and on....
I'll check again tonight and report back if its any different - but throughout the day yesterday I'm sure I didnt have to set things up between shots......

Mine remembers.
2023-11-13
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WebParrot
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Mine remembers, too. Regardless, deserves 're-testing' with the next release.  Thx for the heads-up...will add to my followup checklist.
2023-11-13
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DJI-ytao
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Hi DAFlys
I believe what you describe is for timelapse. we notice this issue and will optimize that in future firmware
2023-11-13
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DAFlys
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DJI-ytao Posted at 11-13 17:58
Hi DAFlys
I believe what you describe is for timelapse. we notice this issue and will optimize that in future firmware

Yes, Timelapse/motionlapse and hyperlapse modes.

Brilliant and thanks for your support.  
2023-11-13
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DAFlys
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WebParrot Posted at 11-13 07:21
Mine remembers, too. Regardless, deserves 're-testing' with the next release.  Thx for the heads-up...will add to my followup checklist.

DJI confirmed the issue above.  They are hopefully fixing it in a future firmware.
2023-11-13
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DAFlys
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DJI confirmed the issue above.  
2023-11-13
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DAFlys
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IftiBashir Posted at 11-13 07:00
I'm sure mine remembers the last used resolution/frame rate - it doesn't reset upon powering off and on....
I'll check again tonight and report back if its any different - but throughout the day yesterday I'm sure I didnt have to set things up between shots......

DJI confirmed the issue above.  They are hopefully fixing it in a future firmware.
2023-11-13
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DaveSp
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DAFlys Posted at 11-13 23:51
DJI confirmed the issue above.

Yeah, I made my comment before the "Timelapse/motionlapse and hyperlapse modes" clarification.
2023-11-14
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DAFlys
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DaveSp Posted at 11-14 03:32
Yeah, I made my comment before the "Timelapse/motionlapse and hyperlapse modes" clarification.

Does yours loose the settings too?
2023-11-14
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DaveSp
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DAFlys Posted at 11-14 03:41
Does yours loose the settings too?

Just tested it in hyperlapse and same as you, it resets. Bug confirmed.
2023-11-14
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DAFlys
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DaveSp Posted at 11-14 04:19
Just tested it in hyperlapse and same as you, it resets. Bug confirmed.

Great at least then it's not just me.
2023-11-14
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OviOptiK
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DAFlys Posted at 11-13 23:51
DJI confirmed the issue above.  They are hopefully fixing it in a future firmware.

It's ok with me. It counts down when I rotate the screen and when I turn on it has the same resolution as before I turned it off
2023-11-14
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DAFlys
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OviOptiK Posted at 11-14 07:09
It's ok with me. It counts down when I rotate the screen and when I turn on it has the same resolution as before I turned it off

Are you in Timelapse mode?
2023-11-14
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OviOptiK
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DAFlys Posted at 11-14 07:10
Are you in Timelapse mode?

In Time Lapse mode it clocks when I close the screen but, in fact, when I open from 4k 30fps it opens in 2.7k 30fps
2023-11-14
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DAFlys
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OviOptiK Posted at 11-14 11:32
In Time Lapse mode it clocks when I close the screen but, in fact, when I open from 4k 30fps it opens in 2.7k 30fps

Yes,  thats the same issue Im having,   hopefully they will fix it soon.
2023-11-15
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dronethemoment
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Yes! Thank you for this post. Super annoying bug!
2023-11-15
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djiuser_53hgH1ESQ2FS
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POCKET 3  ....... I have created my own settings for C1 through to C5 and all perform well except for the video Compression Settings which seem to default back to  HEVC(H265).... I understand that H.264 is not offered with some settings , but,where it is,and not grayed out, I do select it ,and save it,only to find ,it has reverted back to HEVC....
2023-11-15
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DAFlys
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djiuser_53hgH1ESQ2FS Posted at 11-15 15:10
POCKET 3  ....... I have created my own settings for C1 through to C5 and all perform well except for the video Compression Settings which seem to default back to  HEVC(H265).... I understand that H.264 is not offered with some settings , but,where it is,and not grayed out, I do select it ,and save it,only to find ,it has reverted back to HEVC....

Probably best to create a new thread for that,   it will get more attention.
2023-11-16
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DAFlys
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dronethemoment Posted at 11-15 08:18
Yes! Thank you for this post. Super annoying bug!

At least they are going to fix it.  
2023-11-24
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DAFlys
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DJI-ytao Posted at 11-13 17:58
Hi DAFlys
I believe what you describe is for timelapse. we notice this issue and will optimize that in future firmware

Hi DJI-ytao
Any update on when this bug with the resolution will be fixed?
2023-12-28
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DJI-ytao
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DAFlys Posted at 12-28 01:00
Hi DJI-ytao
Any update on when this bug with the resolution will be fixed?

next firmware (include this fix) is planned to be in Jan 2024.
The specific date is according to the test results.
2023-12-29
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DAFlys
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DJI-ytao Posted at 12-29 04:23
next firmware (include this fix) is planned to be in Jan 2024.
The specific date is according to the test results.

Thats brilliant news,  thanks for getting back to me DJI-ytao.
2023-12-30
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