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declassification before 2024 and dji care refresh
1845 13 2023-12-14
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Nexus Redux
lvl.4
Flight distance : 11737680 ft
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Austria
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i think this is something nobody did think of so far, but it will come up soon into 2024 and probably make a lot of pilots angry:

if i buy the mini 4 pro before first of january, i can remove the C0 label and get the 500 meter limit as we all know - but: what if i buy the dji care refesh package together with the drone and then my drone gets destroyed/lost in 2024 -> will i get a replacement drone now with still the 500m limitation (or being able to remove the C0 lael), removing or will i get a C0 replacement drone, witj no possibility to get the 500 m limit back?

the same goes for mini 3 pro care refresh, which is still valid in 2024. will mini 3 pilots receive a c0 mini 3 pro with an unremovable 120m limit?


and dont tell me in 2024 i can upgrade the minis to a C1 label, it would not be helpful for a donre below 250g...
2023-12-14
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LV_Forestry
First Officer
Flight distance : 4726654 ft
Latvia
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"i think this is something nobody did think of so far"

https://forum.dji.com/forum.php?mod=redirect&goto=findpost&ptid=300794&pid=3169610
https://forum.dji.com/forum.php?mod=redirect&goto=findpost&ptid=302774&pid=3194294
...
2023-12-14
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DJI Paladin
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Flight distance : 318 ft

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Hi there. Thank you for reaching out. If you applied for the removal of the C0 on your unit by 2023 but have a DJI Care refresh and apply for a replacement in 2024, the drone will be replaced with a drone with a C0 sticker, then you are allowed to apply for C1 afterward. Hope this helps. Thank you for your valued support.
2023-12-14
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Nexus Redux
lvl.4
Flight distance : 11737680 ft
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Austria
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DJI Paladin Posted at 12-14 20:24
Hi there. Thank you for reaching out. If you applied for the removal of the C0 on your unit by 2023 but have a DJI Care refresh and apply for a replacement in 2024, the drone will be replaced with a drone with a C0 sticker, then you are allowed to apply for C1 afterward. Hope this helps. Thank you for your valued support.

not really. c1 means more limitations and more costs, drone license etc. why not giving somebody with a declassified drone a declassified drone again? doesnt open anything for new users to change classification after 1st of january. it is exactly what i feared as an answer.
2023-12-14
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DJI Paladin
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Nexus Redux Posted at 12-14 20:35
not really. c1 means more limitations and more costs, drone license etc. why not giving somebody with a declassified drone a declassified drone again? doesnt open anything for new users to change classification after 1st of january. it is exactly what i feared as an answer.

Thank you for your feedback. We will forward this concern to our relevant team for attention. We appreciate your understanding and support.
2023-12-18
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fans241cb9b3
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Flight distance : 8698192 ft
United Kingdom
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DJI Paladin Posted at 2023-12-18 01:22
Thank you for your feedback. We will forward this concern to our relevant team for attention. We appreciate your understanding and support.

I have the exact same concern. I am sending my drone in now for repairs after a minor collision with some twigs and I will have to request to repair and not replace because if I replace it, I will get a C0 drone which can only go to C1. This means I wasted my money on Care Refresh. It is quite useless because I don't want a C0 or C1 drone. I want the declassified one. If it flies away or gets lost or can't be repaired, I am stuck with the classified replacement.
2024-6-24
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DJI Natalia
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fans241cb9b3 Posted at 6-24 01:04
I have the exact same concern. I am sending my drone in now for repairs after a minor collision with some twigs and I will have to request to repair and not replace because if I replace it, I will get a C0 drone which can only go to C1. This means I wasted my money on Care Refresh. It is quite useless because I don't want a C0 or C1 drone. I want the declassified one. If it flies away or gets lost or can't be repaired, I am stuck with the classified replacement.

Hi there, thank you for reaching out. We appreciate your message and would like to express our gratitude for reaching out. Your concerns are important to us, and we genuinely value your suggestions. Rest assured that we will promptly pass on your valuable feedback to the appropriate team for careful consideration. Our commitment to delivering an exceptional user experience remains unwavering.

We extend our heartfelt thanks for your ongoing support.
2024-6-24
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travelmate
lvl.4
Flight distance : 645577 ft
Bulgaria
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fans241cb9b3 Posted at 6-24 01:04
I have the exact same concern. I am sending my drone in now for repairs after a minor collision with some twigs and I will have to request to repair and not replace because if I replace it, I will get a C0 drone which can only go to C1. This means I wasted my money on Care Refresh. It is quite useless because I don't want a C0 or C1 drone. I want the declassified one. If it flies away or gets lost or can't be repaired, I am stuck with the classified replacement.

DJI should come with the right solution fast, they will lose more customers, with the 120m gate they lost a lot, and if they replace already declassified drones with class labeled ones I won't buy a DJI product again. FIMI and AUTEL don't have all these limitations
2024-6-25
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DJI Natalia
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travelmate Posted at 6-25 00:17
DJI should come with the right solution fast, they will lose more customers, with the 120m gate they lost a lot, and if they replace already declassified drones with class labeled ones I won't buy a DJI product again. FIMI and AUTEL don't have all these limitations

Hi there,

We are truly sorry for the inconvenience you are experiencing.

Thank you for your recommendations. Please rest assured that we will forward your feedback to the related department for evaluation. In the future, we will optimize and improve the product or service based on user comments.

Thank you for your support and understanding.
2024-6-25
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travelmate
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Flight distance : 645577 ft
Bulgaria
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DJI Natalia Posted at 6-25 22:48
Hi there,

We are truly sorry for the inconvenience you are experiencing.

It's simple, as soon as I have my drone legaly declassified and did not apply for C1, it menas I want my drone declassified, simple
2024-6-26
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DJI Natalia
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travelmate Posted at 6-26 20:04
It's simple, as soon as I have my drone legaly declassified and did not apply for C1, it menas I want my drone declassified, simple

Hi there,

We understand the inconvenience but Remote ID (RID) is one of the requirements for the use of drones according to EU regulations. Kindly refer to EASA for further information.

If you have any other questions, kindly let us know. Thank You! Have a Great day.
2024-6-27
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travelmate
lvl.4
Flight distance : 645577 ft
Bulgaria
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DJI Natalia Posted at 6-27 02:08
Hi there,

We understand the inconvenience but Remote ID (RID) is one of the requirements for the use of drones according to EU regulations. Kindly refer to EASA for further information.

RID is not required for legacy drones under 250gr, DJI is misenterpreting  the EASA regulations again
2024-6-27
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DJI Natalia
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travelmate Posted at 6-27 08:24
RID is not required for legacy drones under 250gr, DJI is misenterpreting  the EASA regulations again

Hi there,
All drones operating in the specific category and all drones with class marks operating in the open category will be required to operate with an active and up-to-date remote identification system.
he main reason why remote identification is required: to identify when a drone is used illegally, posing risks to safety, security and privacy. This will greatly enhance the acceptance of drones by the communities.

To learn more you can refer to https://www.easa.europa.eu/en/do ... atory-drones-across

Hope this helps you. Thank you.
2024-6-27
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travelmate
lvl.4
Flight distance : 645577 ft
Bulgaria
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DJI Natalia Posted at 6-27 15:51
Hi there,
All drones operating in the specific category and all drones with class marks operating in the open category will be required to operate with an active and up-to-date remote identification system.
he main reason why remote identification is required: to identify when a drone is used illegally, posing risks to safety, security and privacy. This will greatly enhance the acceptance of drones by the communities.

C1 and upwards, no RID for C0 and legacy... Read carefully, DJI should hire some lawers to read the rgulations, not clerks. Mini 4 pro is a C0 drone in the original packaging, even "legacy drone" placed on the market before 01.01.2024
2024-6-27
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