I have the Avada using the Integra googles and when I use Googles 2 as an audience (ie sharing the view) the Goggles 2 seems to freeze up when the drone gets more than 500ft away. The signal on the primary googles (Integra) works just fine. No signal loss or lag. Just is happening in the Audience goggles. As the drone comes back closer, the Audience signal returns to normal. Also the two googles are within 5ft of each other. Any ideas??

Hi, there. We're sorry to hear about the situation. May I confirm the firmware version of the DJI Goggles 2?

DJI Gamora Posted at 12-21 23:24
Hi, there. We're sorry to hear about the situation. May I confirm the firmware version of the DJI Goggles 2?

Avata running on 01.03.00.00
Integra Googles (Main)  running 01.04.00.00
Goggles 2 (Audience Mode) is running 01.08.00.00
Remote running on 02.00.09.00

djiuser_kPJ7o9SH21i9 Posted at 12-22 17:35
Avata running on 01.03.00.00
Integra Googles (Main)  running 01.04.00.00
Goggles 2 (Audience Mode) is running 01.08.00.00

Thank you for responding. Please allow us to coordinate this matter with our relevant team.

djiuser_kPJ7o9SH21i9 Posted at 12-22 17:35
Avata running on 01.03.00.00
Integra Googles (Main)  running 01.04.00.00
Goggles 2 (Audience Mode) is running 01.08.00.00

Update: After checking with our relevant team, To guarantee the stable operation of the primary Goggles, the Audience Goggles are more likely to be affected by interference when used with the primary Goggles, which will lead to an obstructed image or frozen screen. If this issue appears, try to set the Avata frequency to Auto before a flight. Try to fly your aircraft in an open environment that has less interference. I hope this information clarifies your query. Thank you for your understanding.