Broadcast lags during Active Track
440 3 2023-12-20
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mob5ter
lvl.2
Russia
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Hello friends, I use this camera for live broadcasts and use Belabox, I transmit the picture via WiFi 2.4 GHz (5 is not available in my country) during Active Track the frames mercilessly disappear and the picture lags a lot, tell me what to do? I can provide all the data.

Separately, I saw a topic about the crackling of the microphone during the broadcast, I hope this will be fixed, I also have the same problem and cannot use Dji mic 2 on my broadcasts.

And I have 60 FPS in webcam mode, will this also work only with the next update?
2023-12-20
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DJI Gamora
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Hi, there. Sorry to hear about this situation. May I ask for a video demonstrating the problem including the DJI Mic 2 result? As for the FPS under Webcam mode, swipe up from the bottom of the screen to change the recording frame rate between 1080P25/30 and 1080P50/60, which correspond to internal recording frame rates of 30fps and 60fps, respectively.

Users can set the camera output frame rate to 25fps or 30fps and change the PAL/NTSC format of the recorded video on the computer. The 1080P25/30 option corresponds to the 30fps PAL/NTSC format, whereas the 1080P50/60 option corresponds to the 60fps PAL/NTSC format.

Please feel free to keep us posted on the latest progress.
2023-12-22
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mob5ter
lvl.2
Russia
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DJI Gamora Posted at 12-22 02:21
Hi, there. Sorry to hear about this situation. May I ask for a video demonstrating the problem including the DJI Mic 2 result? As for the FPS under Webcam mode, swipe up from the bottom of the screen to change the recording frame rate between 1080P25/30 and 1080P50/60, which correspond to internal recording frame rates of 30fps and 60fps, respectively.

Users can set the camera output frame rate to 25fps or 30fps and change the PAL/NTSC format of the recorded video on the computer. The 1080P25/30 option corresponds to the 30fps PAL/NTSC format, whereas the 1080P50/60 option corresponds to the 60fps PAL/NTSC format.

I’m ready to turn everything over for you, tell me where to send you the video materials?
2023-12-22
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DJI Gamora
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mob5ter Posted at 12-22 06:08
I’m ready to turn everything over for you, tell me where to send you the video materials?

Thank you for responding. Please know that I've sent you a message regarding a link where you could upload your video.
2023-12-25
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