DJI Gamora
Administrator
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Drone Seeker Posted at 12-29 02:19
Do you Admin guys ever provide non-standard answers?, always the same automated CRM response on giving feedback to the “Relevant Team” which looks irrelevant to me.
I have more than 30K USD in DJI equipment, and is more than frustrating that you dont seriously take into account our feedback. A DJI Mini 4 Pro drone has far more camera features than a Mavic 3 Thermal, that cost is about 6 times.
Hi, there. We understand that you are not satisfied with our previous response, and we want to assure you that we take your concerns seriously. We apologize for any frustration this may have caused you and appreciate you bringing it to our attention.
At DJI, we strive to provide the best possible customer experience, and we regret that this feature isn't available for Enterprise drones. While we are completely aware that this feature brings extra safety, especially for the Enterprise aircraft, we could only forward relevant feedback to our engineers for them to be aware of the relevant requests. We hope for your understanding. |
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