Can video files on the DJI RC be viewed over a USB connection from Windows 11?  My PC does not show the DJI RC when connected by USB.

Or am I only able to remove the DJI RC SD card, plug into the PC and copy from it?


Thank you

Hi there. Thank you for reaching out. Please try to use a different USB communication cable to further isolate the issue. You may refer to the link below for your reference on to to export photos or videos from the DJI RC series remote controller. Please keep us posted. Thank you.

https://support.dji.com/help/con ... p;re=US&lang=en

DJI Paladin Posted at 12-26 19:45
Hi there. Thank you for reaching out. Please try to use a different USB communication cable to further isolate the issue. You may refer to the link below for your reference on to to export photos or videos from the DJI RC series remote controller. Please keep us posted. Thank you.

https://support.dji.com/help/content?customId=en-us03400006852&spaceId=34&re=US&lang=en

• I have tried several USB cables and different ports on the Windows 11 PC and with all Windows does not recognize the DJI RC connection.
• I have seen mentioned the need for a DJI windows driver (which shows on the DJI site no longer supported) and when attempting to install the driver widows prevent it form installing and provides the message "This app has been blocked for your protection".  I tried to attach a screenshot.
  

Is there a driver I should be loading for WIndows to be able to see the DJI RC stored files?

thank you

fans700c30e1 Posted at 12-27 10:52

I have tried several USB cables and different ports on the Windows 11 PC and with all Windows does not recognize the DJI RC connection.

I have seen mentioned the need for a DJI windows driver (which shows on the DJI site no longer supported) and when attempting to install the driver widows prevent it form installing and provides the message "This app has been blocked for your protection".  I tried to attach a screenshot.

Thank you for your response and we do apologize for the inconvenience. Can you please send us the link where you find this driver? In addition, please try to use a different computer so we can further isolate the issue. Please keep us posted.