Hi everyone,

I'm still facing issues with my aircraft, full control with the RC works fine.
But after a while it gives me a no signal message in the DJI Go app.

I have supplied the aircraft with the new firmware yesterday
Phantom 3 Professional Firmware v1.4.0010Everything working properly but still  no image if the aircraft is in the air no video.

I have also uninstalled the DJI Go app reinstalled it again.
In application manager i have cleared the cache- forced shut down of the app.
And tried again however no succes.

power off power on for both the aircraft and RC didnt helped.
I've also cleared video in the DJI GO App.

What else can i do, i'm in a open location ( forest ) so i cant imagine that should be a problem.

Do you have telemetry in the app ? can you see or change any settings ?

Have you tried another USB cable ?

Another Device ?

Have you tried reducing the bit rate / quality of the video stream?
Are you on iOS or Android?
Hardware decode on or off?

Everyone ,

Thanks for all the replys really appreciate it!

Further details:

I haven't tried another USB cable  ( i could try this )
I'm using Aindroid

Hardware decode on or off? ---------------------->  Where can i check this???
Have you tried reducing the bit rate / quality of the video stream?-------------------------------->  do you mean the quality of the video? because nowe at the moment i'm recording in 4K
Do you have telemetry in the app ------------------------------->> Dont know where i can check this????

@ Tylerstock

I'm trying to understand your actions, doenst ring any bell
Could you be more specific?

m_enassiri Posted at 2015-9-8 12:26
Everyone ,

Thanks for all the replys really appreciate it!

Same issue.  I tried switching cables first.  Nothing.  Then I tried a new device.  Same result with Android and IPad

I am having the same issue.  Had the aircraft for a week and still haven't gotten it in the air. Updated the firmware today but still no luck.

tylerstock@live Posted at 2015-9-8 18:26
you have to do a camera suppression squeeze.

the best way to perform this is to turn your phantom  ...

@ tylerstock, Would be nice if we had a video on this...

@ phantom_film could you help me out and do it for me ? .  @ m_enassiri really needs your help with the supression squeeze , my webcam dosnt work

tylerstock@live Posted at 2015-9-10 03:00
@ phantom_film could you help me out and do it for me ? .  @ m_enassiri really needs your help with  ...

Well you could record it with cellphone or another camera, or a friend that has a camera and upload it on Youtube .

I will try your trick in the next flights anyway and see if that helps

LOLLOL

LOLOLOL