I haven't flown my DJI Mini 2 for awhile. It updated my DJI Fly and now the app doesn't work. It said it was compatible but I guess it's not.  Is there a fix so I can fly my Mini 2 again....please help

Hi there. We're deeply sorry for the trouble that this has caused. Can you please tell us more about the detailed issue that you experienced? May I know what specific version of iPad Mini are you using? Please try to uninstall the DJI Fly app on your mobile device and please download and install using the link below and check if the issue persists. If yes, please provide us with a short video showing the issue so we can check it further. Please keep us posted. Thank you.

https://www.dji.com/global/downloads/djiapp/dji-fly

Hello. I did what you requested but it did not work. I am using an iPad mini with software version 12.5.7. I have used this iPad mini in the previous apps and they all worked. I tried sending a video but your site wot take it.  What happens is when it connects to the iPad it starts up the app but quickly closes and back to my main page..

DJI Paladin Posted at 1-11 19:16
Hi there. We're deeply sorry for the trouble that this has caused. Can you please tell us more about the detailed issue that you experienced? May I know what specific version of iPad Mini are you using? Please try to uninstall the DJI Fly app on your mobile device and please download and install using the link below and check if the issue persists. If yes, please provide us with a short video showing the issue so we can check it further. Please keep us posted. Thank you.

https://www.dji.com/global/downloads/djiapp/dji-fly

Here is the video you requested

https://home.mycloud.com/action/share/ead4afd2-3329-4d54-90c8-5a713c5b0fb6

Which iPad mini are you using?  I am using the Mini 6 and I have no issues.  Just for testing purposes for this post I tried it on my Mini 5 & 4 as well, and it worked on those as well

The OS on iPad mini 6 and 5 I am using iPad OS 17 and Mini 4 is iPad OS 16

rmv221 Posted at 1-15 08:06
Here is the video you requested

https://home.mycloud.com/action/share/ead4afd2-3329-4d54-90c8-5a713c5b0fb6

Hi there, DJI Wanda sent you a link to the DJI Fly app beta version for the iPad via PM, may we know if you have received it?

DJI Susan Posted at 1-16 06:20
Hi there, DJI Wanda sent you a link to the DJI Fly app beta version for the iPad via PM, may we know if you have received it?

Hello. I did not receive the link

rmv221 Posted at 1-16 06:29
Hello. I did not receive the link

I will send it again via PM, the PM needs to be accessed via a computer browser, is it convenient for you to use a computer to view the DJI Forum?

DJI Susan Posted at 1-16 06:40
I will send it again via PM, the PM needs to be accessed via a computer browser, is it convenient for you to use a computer to view the DJI Forum?

I’ll try it and get back to you……thank you

rmv221 Posted at 1-16 06:56
I’ll try it and get back to you……thank you

Thank you, please keep us updated.

rmv221 Posted at 1-15 08:06
Here is the video you requested

https://home.mycloud.com/action/share/ead4afd2-3329-4d54-90c8-5a713c5b0fb6

Thank you for the information provided. Please let us know the result after downloading the DJI Fly app version that was sent by our colleague. Have a good one.