I need to roder this camera mount but I cant figure out the part number or actual name I orf=der this from amazon and its not the right part. any help would be splendid. this is what I broke and this is what I ordered.

I believe it’s called the gimbal camera roll arm. You may find cheaper elsewhere but this may help.

https://www.amazon.com/Replaceme ... amp;sr=8-3&th=1

Hi, there. We are sorry to know about this unfortunate incident that happened on your device. If the device has experienced an accident, we suggest sending it to our facility for a proper diagnosis. This will also help us to ensure the future flight performance of the unit, as it will undergo flight tests and quality assurance. Please contact our relevant team through this link for further assistance with the request to start a case and investigation on the said incident. Thank you.

DJI Diana Posted at 1-12 17:13
Hi, there. We are sorry to know about this unfortunate incident that happened on your device. If the device has experienced an accident, we suggest sending it to our facility for a proper diagnosis. This will also help us to ensure the future flight performance of the unit, as it will undergo flight tests and quality assurance. Please contact our relevant team through this link for further assistance with the request to start a case and investigation on the said incident. Thank you.

yea ive been trying and I cant submit it for refresh  

Are you using the same e-mail you use to sign in on the forum? You should be.

RichifromBoston Posted at 1-14 09:24
yea ive been trying and I cant submit it for refresh  [view_image][view_image][view_image]

Sorry for having difficulties. Could you please make sure to input the correct email address? Also, please PM me the serial number of your DJI Air 3. Looking forward to your response.