Defect?
318 10 1-13 23:31
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lutzmix
Second Officer
Germany
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Action 2 from Oct 2023
no more Webcam modus & no data transfer via  cable.

Can connect my OA and OA3 with no problems.


test it with power modul and dual screen no succes.
last week all wasok and now nothing
1-13 23:31
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lutzmix
Second Officer
Germany
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miracle
use the cam for full accu to zero. charged it again and now it workd correct
1-13 23:37
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DJI Gamora
Administrator

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Hello, there. We're sorry for the inconvenience. May I confirm if your concerns have been sorted out?
1-13 23:39
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lutzmix
Second Officer
Germany
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it is a pin problem
accu drain ?¿
accu or  Dualscreen modul empty than I can connect.

same problem with windows and android phone.

with my other cams i have no problems, testet it with different cables it is the camera!

I have extrem Accu drain in the moduls!!!

last week all was ok
1-13 23:50
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lutzmix
Second Officer
Germany
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repair it or change it!
1-14 02:37
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lutzmix
Second Officer
Germany
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Maybe it's a software error, I noticed the problem after a loop test (loop max)?


operation time today
4k 30fps screen off  dualscreen 82 min its ok
1-14 03:34
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lutzmix
Second Officer
Germany
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today windows ok
android no succes?¿?
1-14 21:56
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DJI Gamora
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lutzmix Posted at 1-14 21:56
today windows ok
android no succes?¿?

Hello, there. Sorry for the inconvenience. May I confirm if you tested with a different cable? Would it be possible for you to share a short video showing the operation? You may upload through Google Drive or Dropbox and provide the link.
1-14 22:10
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lutzmix
Second Officer
Germany
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DJI Gamora Posted at 1-14 22:10
Hello, there. Sorry for the inconvenience. May I confirm if you tested with a different cable? Would it be possible for you to share a short video showing the operation? You may upload through Google Drive or Dropbox and provide the link.

it is not the cable it is the mimo app
3-21 23:17
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DJI Gamora
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lutzmix Posted at 3-21 23:17
it is not the cable it is the mimo app

Hi, lutzmix. We're sorry about this please provide us with the needed information mentioned above if you would like us to check further. Also, please include your phone model and android version.  
3-25 02:01
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lutzmix
Second Officer
Germany
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Xiaomi android  11 phone , I stay in Europa
temperatur setting is high

with all other cameras Osmo 1/3/4 it is ok
olso no problem with a windows computer
3-25 02:10
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