Refreshing Unlock License List Failed Error
438 1 1-22 07:52
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westindiestravel
lvl.1
Flight distance : 904206 ft
Puerto Rico
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I have successfully unlocked Geo Zones on DJI FLySafe. When I go to import the license, after connecting the dji mini 3 pro rc remote to wifi (or a hot spot), the license does not appear. When I refresh the page with the icon at the top left, it tells me: "Refreshing Unlock License List Failed Error". When I turn the remote off/on, the license may appear and when I click it, it says it is imported, but the page never refreshes and then shows the imported license on the next page. I have tried turnig he rc remote and drone off and on. I have unlocked and imported licenses many times in many different places with no issue. This only started when I downloaded the most recent DJI FlySafe update. Anyone else getting this issue?
Screen Shot 2022-06-14 at 3.25.21 PM.png
1-22 07:52
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out and we do apologize for the trouble. Kindly please contact our team directly at flysafe@dji.com for further assistance. We appreciate your understanding.
1-23 00:23
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