DJI Paladin
Administrator
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Hi there. Thank you for reaching out and we're sorry for the trouble. Please try to reinstall the DJI Assistant 2 software on your computer and please download and install the version on the link below. If the issue persists, please try the following:
1. Please follow the steps shown on the DJI Assistant 2, power on the aircraft first, and connect with the computer within 20 seconds. If it takes more than 20 seconds to power on the aircraft, it will enter USB reading mode automatically. In this case, if the computer is connected, the computer can recognize the microSD card directly (Read empty disk when microSD card not inserted), while the DJI Assistant 2 cannot be recognized.
2. Please replace the USB cable, then follow the instructions for DJI Assistant 2 For Mavic to connect.
3. Please reinstall the DJI Assistant 2 For Mavic software and connect it again.
4. If possible, please replace the computer to have a try.
DJI Assistant 2: https://www.dji.com/global/downl ... ant-dji-2-for-mavic |
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