fansfe82067d
First Officer
Australia
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Dear DJI - in recent days I have come under attack on the internet from people who may well be associates of your company. If you have any influence over them, I would be glad if you could get them to adhere to DJI's own high standards of interactions with others on the internet, or even better, cut any ties you have with them.
This started when I created a YouTube video recommending a certain 3rd party case for the Pocket 3. I actually posted a link to it here, because it related to discussions already in progress. Here is the link to the post concerned - https://forum.dji.com/forum.php? ... =305312&pid=3228113
As you can see, this featured a thumbnail including the face a young woman clearly out of her teens, looking pleased about something. When quickly scrolling through the templates of the Canva site where I had chosen it, those featuring happy women were more numerous at the top of the list than happy men. Personally I don't care at all what the sex and age of the person in the thumbnail is, so long as they look happy and can be chosen quickly. And why shouldn't a woman be pleased about a Pocket 3 accessory - don't women use that camera as well as men?
That post here drew no comments at all from anyone, which is fine because people don't have to respond to anything, and anyway the subject concerned had been discussed enough.
However, in the YouTube comments I received for that video, there was an offensive attack from a person I can identify as "Ash", whose channel DJI has promoted at the top of these forums for several years. The initial comment was "An old man using click-bait thumbnails with young girls - that's really creepy." The implications in that ageist and grossly inaccurate remark might well be legally actionable, but I wouldn't waste the money.
I responded by calmly pointing out that "It's just a Canva thumbnail generator download - watermarked even - the young woman created the original herself for public use. Hardly worth a comment, but I'm sorry if it somehow offends you. There's not many on the Canva site which feature "old men" for some reason..." I finished by adding a humorous remark about realising who he ("Ash") was. He has occasionally participted here in the past.
At this, "Ash" doubled down on his remark with a further comment which repeated that he considered that I was using a "young girl" as click-bait, which would hinder progression of my channel as viewers just wouldn't click.
I then felt it necessary to point out that I would judge the age of the young woman (not a "young girl") to be comfortably into her twenties, and observed that he himself had included an image of a young woman in the thumbnail of one of his own videos. I also pointed out that his assertion that progression of my channel would be hindered because viewers wouldn't click was clearly incorrect, as out of the most recent ten videos on my channel, the three most viewed have featured women in the thumbnail. The 4th and 5th featured men. (Of course this could be because of the content of the videos, not the content of the thumbnails - indeed, I would very much hope so). I also commented that while we were discussing YouTube video uploads, many parents would be aghast at the content of one of his channels and of its thumbnails, (which includes facial images of a child, possibly his own - I haven't watched), and I felt that he might care to think twice before making these kinds of comments on others' channels. Yes, my temper was a little roused.
This response caused "Ash"to post an even more disgraceful comment - "and what's even worse is that you even state that your most popular videos "feature women on the thumbnail", talk about sexualising YouTube...it's gross buddy. Focus on good content and you won't need to use photos of young women (a third of your age) to boost your views..."
At this I responded "Groan... You said that if I use thumbnails featuring young girls (as you describe them, I wouldn't) then people will not watch the videos. I pointed out that there is no evidence to support that advice you kindly offered. How you get from that to suggesting that I am sexualisating you tube mystifies me. " I went on to thank him for giving me a great topic for a future video in which I might discuss what constitutes "sexualising YouTube" and the nature of "clickbait". I didn't bother to comment on his obsession with my age and the age of the smiling woman in the thumbnail - I really don't begin to understand that kind of thinking.
But wait - it gets worse.
There is a popular FaceBook private user group in which DJI staff often post responses to others' comments and problems. It is called "DJI OSMO POCKET / POCKET 2 / POCKET 3 User Group". I have seen it suggested - rightly or wrongly - that this is one of a number of such groups in which DJI has a management role. In any event, their participation there should perhaps be reconsidered in the light of the further attack I received there.
This took the form of two posts of mine being removed by a moderator. One included a link to the YouTube video I have already mentioned, and another concerning the recent firmware update, which again featured a Canva-generated thumbnail of a different young woman (in completely non-provocative dress, probably in her early twenties), making an appropriate appreciative gesture alongside a description of the video. I chose this for the gesture, not the age and sex of the person, which does not concern me at all.
The moderator required me to edit the post to meet the standards of the user group, and was couched in the following words - "An old man using click-bait thumbnails with young girls...that's really creepy - think carefully about your content, and how this is perceived by the end-user/viewer, it's pretty perverted."
I used to be a paid moderator on the Adobe forums for some years. If I had posted a remark like that to one of their forum members, I would have been sacked on the spot. Once again, there is the obsession with "young girls", an "old man", "click-bait thumbnails", and an allegation that my post was "creepy" and "pretty perverted." And it's remarkably similar to the YouTube comments by "Ash" - does he act as moderator (if that's the right word) of that DJI-participated user-group? I don't know. Did some other person pick up on his YouTube comments? Who can tell - the moderator didn't have the courage to identify himself. Or herself. It all seems both deeply offensive on the one hand, and just bizarre on the other. A moderator posting messages clearly in breach of the rules of the user group being moderated. Really?
Anyway, that prompted me to post there that I would have nothing further to do with that forum again, if that's the standard of "moderation". That is a pity, because I think I was helpful and informative there, and I enjoyed the interactions with other Pocket camera users, some of whom may be participants here too. My membership there was rapidly terminated by the group admins.
After this experience, suffered by someone who has tried for some years to be helpful and polite here (as well as learning a lot), I would request DJI...
- to cease co-operation with the Facebook user group ""DJI OSMO POCKET / POCKET 2 / POCKET 3 User Group" unless they require the termination of the moderator status of whoever posted that message and
- to cease promoting the YouTube channel operated by "Ash" under the name of "Droning On" at the top of this forum
so that the reputation of DJI is not linked to the conduct of their associates that I have described.
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