unused battery will not charge
459 4 2024-2-16
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ande
lvl.2
Flight distance : 264308 ft
Sweden
Offline

I have bought a battery from a friend for my DJI Mavic 2 Enterprise Advanced thermal. It is almost 1 year old but never used.
When I put it in the charger nothing happens. Is there something wrong with it?
Maybe laid too long?

Pressing the button indicates that the battery is at its lowest level
Something i can do about it??
2024-2-16
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FloridaNext
Second Officer
Flight distance : 62320 ft
United States
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If the battery is unused then it's in a hybernation mode and shouldn't indicate anything. It only gets activated when you put it on the charger so (because of the blinking indicator LED) your battery seems to be successfully activated already. Leave it in the charger for a couple of hours. If the battery is only one year old AND it has been stored in hybernation mode it should be OK.
2024-2-16
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AR_AirPrecision
Second Officer
Flight distance : 2683589 ft
Belgium
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Try to connect the charger directly to the battery, not via the charging hub...there is a risk the battery is dead
2024-2-16
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Yaros1
Second Officer
Flight distance : 25188186 ft
Spain
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Plug it in directly to the charger, and leave it there for a couple of hours. If it doesn't start charging by like the 5th hour then the battery is probably dead.
2024-2-16
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out. Please try to plug in the battery on the charger for approximately 2-3 hours or more then check if the issue persists. If the issue persists, please provide us with the serial number so we can check if the product is still in the warranty period. We will wait for the update.
2024-2-16
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