DJI Thor
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Flight distance : 13602 ft
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djiuser_4vYEQqU5qqwW Posted at 2-29 01:10
Sorry, I was NOT implying that the problem had been solved/fixed. Please let me know when you have results from your examination of the several videos that I have already provided of my DJI Mini 4 Pro out of focus problem. Have a good day.
Got it! Don't worry, we are still following up on your case. Our engineer team has provided us with an update, and since you have already tried updating the firmware and other methods which didn't work, we suggest you try the following:
1. Keep the shooting target within the focus point. We recommend that you fly your aircraft to a location where the shooting target is within the focus range (such as 1m - ∞ for the DJI Mini 4 Pro), shoot, and then view the footage again.
2. Reset the camera parameters in the app and try again.
If the problem persists, you can provide us with a new original footage to double-check, or send it back to our service center for a comprehensive diagnosis.
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